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Be aware of this company, they are not based in the US and they operate from overseas Denmark to be specific. They don't tell you that when they advertise products online, but you'll know when your credit card gets hit for a foreign transaction fee!

Their product ships directly from China and it took forever to arrive, I had ordered two of their famous toothbrushes, but I only received one. I contacted their customer service over 2 months ago and I yet haven't received a refund for the missing item since they told me it was out of stock and they won't be getting any more of them anytime soon!

I emailed them several times over the last few months and they kept promising me that they'll issue me a refund soon. They're a big-time Scammers in my opinion!

Product or Service Mentioned: Conscious Pets Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Full refund.

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h.kitchener
#1630465

Dispute the charge for the missing item with your credit card issuer. You did us a credit and not a debit card, didn't you?

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