Skip to content
Write review For Business
  • Login

Contact Connections Academy Customer Service

Connections Academy Phone Numbers and Emails

Toll-Free Number:

  • (800) 382-6010
Call customer service
Send Message

Customer Service:

  • (855) 330-4636
    School Related Inquiries
  • (443) 529-1000
  • (866) 492-2435

Emergency/ Hotline:

  • (888) 639-5960

Media:

  • (877) 267-0777
    Opt-out of Marketing Emails

Connections Academy Emails:

Accessibility
Customer Service
School Related Inquiries, Title IX Coordinator
General Info
Legal
Privacy Inquiries, Privacy Inquiries
Technical Support
unsubscribe@pearson.com
Opt-out of Marketing Emails
Is this your business?

Connections Academy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Connections Academy is 8003826010. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday and Friday.

  • People call Connections Academy mainly because of account, payments and charges.

View full overview ›

How to Contact Connections Academy?

Most Popular Number:

(800) 382-6010

Customers consulting the company agents for information and help can use one of the following contact numbers. The toll-free helpline, 1-800-382-6010, is for general inquiries and assistance. Those with school-related questions can contact the customer service team at 1-855-330-4636. The Connections Academy phone numbers 1-443-529-1000 and 1-866-492-2435 are also active for similar purposes. Users with urgent queries and complaints can dial the hotline, 1-888-639-5960, for quick responses. Lastly, 1-877-267-0777 is the Connections Academy contact number for the media department, active for users seeking to opt out of marketing emails.

Clients seeking to contact the company agents for accessibility concerns can email section504@connectionseducation.com or section508@connectionseducation.com between business hours. The Connections Academy emails specialeducation@connectionseducation.com and virtualschoolsaccessibility@pearson.com, which are also available for similar purposes. To contact the customer service team for school-related inquiries, write to sarah.savage@pearson.com. For information and assistance from coordinators, obltitleixcoordinator@pearson.com is the email address. You can also reach Connections Academy customer service for specific and technical concerns at support@connectionseducation.com. If the purpose of the consultation is to request general information about the company, use info@connectionsacademy.com to reach the relevant department. Consumers with legal and privacy inquiries can request privacy@connectionseducation.com or nevadadesignatedrequest@pearson.com between business hours. Those seeking to opt out of marketing emails can reach the media agent at unsubscribe@pearson.com. Lastly, support@connexus.com is the Connections Academy contact email for technical assistance.

Connections Education LLC is in the United States at 10960 Grantchester Way, Columbia, Maryland 21044. Users with complex issues and complaints can send a letter or visit the Connections Academy address for better assistance. Those with general queries and concerns can also consult the company headquarters directly for help. However, that might be time-consuming and is not recommended for urgent matters.

The Connections Academy customer service hours on weekdays are between 9:00 AM and 9:00 PM ET. Users can also consult the company offices on Saturdays between 9:00 AM and 3:00 PM ET for efficient assistance. While the option to email is available outside working hours, the agents will only respond to requests within office times. Those seeking to resolve their queries and concerns outside business hours can benefit from the information and FAQs on the company website.

For an online consultation with the agents, visit the company website and click Contact Us to get directed to the published phone numbers, emails, and mailing addresses. Use the most feasible option according to the nature of the issue and submit the request between business hours. The website also features the Connections Academy contact form for direct online assistance. Users can complete it by providing their full name, state, zip code, email, phone number, and other required details. After reviewing their request, the customer service team will respond efficiently within working hours. Those reaching out for webinar reminders, enrollment updates, and other offers can text the business agent. You can also contact Connections Academy customer service via live chat by clicking the relevant icon at the bottom right corner of the screen. Doing so between business hours will ensure efficient assistance and a seamless experience.

PissedConsumer Club

Contact Information

Connections Academy Website:

Connections Academy Help Center:

Corporate Office Address:

Connections Education LLC
10960 Grantchester Way
Columbia, Maryland 21044
United States

Other Info (opening hours):

Additional Fax Number:
Enrollment Document Fax
+1 (800) 887-6590

Support Hours:

Monday - Friday: 9:00 AM - 9:00 PM (ET)
Saturday: 9:00 AM - 3:00 PM (ET)

More contact details

Fax:

+1 (443) 529-1200

Connections Academy Rating Based on 2 Reviews

Rating details

1.9
more details
Website
Reliability
Customer service
Value for money

Rating stats

Rating trend

Summary of Connections Academy Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Connections Academy?

Shipping and Delivery Question:

  • “Shipping label”
  • “Delivery”

Payments and Charges Question:

  • “Make a payment”

Account Question:

  • “Login help”

Product/ Service Question:

  • “Send paperwork”

Request for Information Question:

  • “To ask about how to send the enrollment documents”

Other Question:

  • “Attendece”
  • “Need to Order computer for my son”
  • “Documents”

Compare Connections Academy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Connections Academy? What happened? What can we help you with?
Submit review Don't show this popup