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Contact Connecticut Natural Gas Customer Service

How to Reach a Person at Connecticut Natural Gas

Verified Contact Information

Toll-Free Number:

  • 1-866-924-5325
    Toll Free
Call Now

Customer Service:

  • 1-860-524-8361
    Greater Hartford
  • 1-203-869-6900
    Greenwich
  • 1-860-727-3400
    Meter Reading Phone Line
  • 1-800-437-0444
    Meter Reading Phone Line

Emergency/ Hotline:

  • 1-860-246-5325
    Greater Hartford
  • 1-203-869-6913
    Greenwich

General Info:

  • 1-860-727-3000
    Greater Hartford
  • 1-888-264-2677
    Greenwich

Connecticut Natural Gas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Connecticut Natural Gas Phone Number
1 (866) 924-5325
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Staff, product/ service, payments and charges
View full overview

How to Contact Connecticut Natural Gas Customer Service?

Most Popular Number:

(866) 924-5325
Toll Free
Total calls: 21 Last call: Jul 8, 2025

The company provides different Connecticut Natural Gas for the ease of its customers. The toll-free Natural Gas phone number is 1-866-924-5325. Another number to reach CNG customer service in Greater Hartford is 1-860-524-8361. For those in Greenwich, CNG phone number is 1-203-869-6900. You can dial these numbers in case of emergencies as well. However, if you are seeking general information about CONN Natural Gas company, dial 1-860-727-3000 if you are from Greater Hartford. But if you are from Greenwich, the number to contact is 1-888-264-2677.

CNG customer service office is located at Connecticut Natural Gas P.O. Box 847820 Boston, Massachusetts 02284-7820 United States. This corporate office address is the hub of Naural Gas customer service operation and is the main point for different business functions. It is also the contact point for the customers to put forth their corporate inquiries, collaborations, investor relations, and general communications related to the company. The CNG customer service team welcomes your inquiries and business-related interactions.

Another alternative is to contact CNG customer service via My Account. To do so, visit the website and click on My Account. This leads you to a new web page where you must enter your registered phone number or email address. If you are using it for the first, sign up, and you will have access to the information and services you need to manage your account. You will also get assistance with their billing and payment options. In addition, initiate a live chat with an expert during limited hours. The operational hours are between 8:00 AM and 6:00 PM, Monday through Friday.

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Contact Information

Connecticut Natural Gas Website:

Connecticut Natural Gas Help Center:

Corporate Office Address:

Connecticut Natural Gas
P.O. Box 847820
Boston, Massachusetts 02284-7820
United States

Summary of Connecticut Natural Gas Customer Service Calls

41 TOTAL
CALLS
00:00 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Connecticut Natural Gas?

Payments and Charges Question:

  • “Bill pay”
  • “Payment plan”
  • “When's my next bill payment due”

Staff Question:

  • “Start service”
  • “Service no show”

Product/ Service Question:

  • “System issue”
  • “Furnace not working”
  • “To get new connection”

Request for Information Question:

  • “Appointment”
  • “Calling to find out some quick answers”
  • “To find out date of my service call”

Account Question:

  • “Create a new account”
  • “Need to speak to accounting”

Return/ Replace Question:

  • “Name change”

Other Question:

  • “No heat”
  • “We want CNG in katsina state”
  • “Schedule an inspection”

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