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Contact Connecteam Customer Service

How to Reach a Person at Connecteam

Verified Contact Information

Toll-Free Number:

  • 1-800-552-9015
Call Now
Send Message

Customer Service:

  • 1-833-542-1291
  • 1-845-422-8462

Accessibility:

accessibility@connecteam.com

Customer Service:

support@connecteam.com
yourapp@connecteam.com

Legal:

dpo@connecteam.com
legal@connecteam.com

Connecteam Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Connecteam Phone Number
1 (800) 552-9015
Average Calls duration
1 minute
Most Popular Connecteam Email Address
support@connecteam.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Request for information, product/ service and account
View full overview

How to Contact Connecteam?

Two numbers are available to consult Connecteam customer service for information and concerns. Firstly, a toll-free helpline, 1-800-552-9015, is active to call the company agent for general inquiries and assistance during business hours. People seeking to contact the company's sales team for related matters can dial the Connecteam phone number +1-845-422-8462 to request help. This number is active for efficient response Monday through Friday between 9:00 AM and 5:00 PM EST. Customers facing an issue outside these hours can leave a message for Connecteam support to respond when active.

The support team handles issues and concerns via different email addresses. To contact the agent for accessibility issues, write to accessibility@connecteam.com during business hours. Connecteam customer service addresses general queries and concerns at support@connecteam.com. People seeking to discuss an issue regarding the Connecteam app or other technical problems can email yourapp@connecteam.com. For legal inquiries, dpo@connecteam.com is the email address. Lastly, people seeking to discuss general issues of a legal nature can share their concerns via the Connecteam contact email legal@connecteam.com during business hours.

Connecteam's location for its corporate office is Mobilesson Ltd. d/b/a Connecteam, 119 West 24th St., 4th Fl., New York 10011, United States. Visiting this address is recommended for matters that need to be revised to resolve online. Connecteam customer service is also available to address complaints and general inquiries in the corporate office. The company also has a branch in Israel for customers in the respective country to consult. Connecteam's address for that branch is Arlozorov 111, Tel Aviv. People visiting any of these offices must do so between business hours. Those who cannot arrive in person can also send a letter to these addresses for safe communication.

Customers needing online assistance from the support team can visit the Connecteam website and click Contact Us on the homepage. That will direct them to a form on the new page to submit a request to sales support. People who complete the form must provide their name, work email, job title, phone number, company name, number of employees, and the type of assistance they require. Clients already having an account registered on the company website can also book a demo or call Connecteam support to discuss their issues in detail.
Another option is to visit the pages of the video library or help centre and submit the forms there during business hours. Using the Connecteam chat for information and help is also feasible for general and technical issues. Individuals who want to partner with the company can also submit the form to introduce themselves to the agents. After receiving your request, the partnership team will respond shortly. Customers can also download the Connecteam app through the direct links available on the website for a better experience.

The company has multiple social media sites, like Connecteam's LinkedIn, Facebook, Pinterest, Instagram, Twitter, and YouTube, for customers to join. Becoming a part of these large social media communities allows individuals to stay updated on the latest news about the company. You can also benefit from the insights of like-minded people on these forums and resolve your issues through discussions. Moreover, joining the company on social media helps customers get instant news about any job opportunities or limited-time deals the company offers, thus enhancing their experience.

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Contact Information

Connecteam Website:

Connecteam Help Center:

Corporate Office Address:

Mobilesson Ltd. d/b/a Connecteam
119 West 24th St., 4th Fl.
New York, New York 10011
United States

Other Info (opening hours):

Registered Office:

Arlozorov 111

Tel Aviv, Israel

More contact details

Why Customers Call Connecteam?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 25%
  • Request for Information 21%
  • Product/ Service 11%
  • Account 10%
  • Return/ Replace 8%
  • Website/ Application 6%
  • Activation/ Cancellation 4%
  • Payments and Charges 4%
  • Employment 4%
  • Cards 3%
  • Refund 1%
  • Staff 1%

Customer Inquiries & Issues

25%
  • "Issue with admin"
  • "I can not get in."
  • "I'm having issues making employees schedule"

Request for Information

21%
  • "Forms question"
  • "Help needed"
  • "Plan questions"

Product/ Service

11%
  • "I can't access the app as manager"
  • "My team can not connect on your awful app"
  • "Technical issues-App is inoperable"

Account

10%
  • "Not able to log in new employees"
  • "Account"
  • "Admin login problem"

Return/ Replace

8%
  • "Change from mobile app"
  • "Thinking of making changes"
  • "Change my plan"

Website/ Application

6%
  • "App messed up"
  • "Troubles with application"
  • "App not working"

Activation/ Cancellation

4%
  • "To subscribe"
  • "cancel service"
  • "Renewal option"

Payments and Charges

4%
  • "Billing"
  • "Bills eye"

Employment

4%
  • "I need my paycheck stubs"
  • "Payroll"

Cards

3%
  • "Card issue"
  • "My card"

Refund

1%
  • "Refund"

Staff

1%
  • "Customer service"

Compare Connecteam Customer Service To

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