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Contact Connecteam Customer Service

Connecteam Phone Numbers and Emails

Toll-Free Number:

  • (800) 552-9015
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Connecteam Emails:

Accessibility
Customer Service
Legal
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How to Contact Connecteam?

Most Popular Number:

(800) 552-9015
Total calls: 51 Last call: Mar 17, 2025
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PissedConsumer Reporter

Two numbers are available to consult Connecteam customer service for information and concerns. Firstly, a toll-free helpline, 1-800-552-9015, is active to call the company agent for general inquiries and assistance during business hours. People seeking to contact the company's sales team for related matters can dial the Connecteam phone number +1-845-422-8462 to request help. This number is active for efficient response Monday through Friday between 9:00 AM and 5:00 PM EST. Customers facing an issue outside these hours can leave a message for Connecteam support to respond when active.

The support team handles issues and concerns via different email addresses. To contact the agent for accessibility issues, write to accessibility@connecteam.com during business hours. Connecteam customer service addresses general queries and concerns at support@connecteam.com. People seeking to discuss an issue regarding the Connecteam app or other technical problems can email yourapp@connecteam.com. For legal inquiries, dpo@connecteam.com is the email address. Lastly, people seeking to discuss general issues of a legal nature can share their concerns via the Connecteam contact email legal@connecteam.com during business hours.

Connecteam's location for its corporate office is Mobilesson Ltd. d/b/a Connecteam, 119 West 24th St., 4th Fl., New York 10011, United States. Visiting this address is recommended for matters that need to be revised to resolve online. Connecteam customer service is also available to address complaints and general inquiries in the corporate office. The company also has a branch in Israel for customers in the respective country to consult. Connecteam's address for that branch is Arlozorov 111, Tel Aviv. People visiting any of these offices must do so between business hours. Those who cannot arrive in person can also send a letter to these addresses for safe communication.

Customers needing online assistance from the support team can visit the Connecteam website and click Contact Us on the homepage. That will direct them to a form on the new page to submit a request to sales support. People who complete the form must provide their name, work email, job title, phone number, company name, number of employees, and the type of assistance they require. Clients already having an account registered on the company website can also book a demo or call Connecteam support to discuss their issues in detail.
Another option is to visit the pages of the video library or help centre and submit the forms there during business hours. Using the Connecteam chat for information and help is also feasible for general and technical issues. Individuals who want to partner with the company can also submit the form to introduce themselves to the agents. After receiving your request, the partnership team will respond shortly. Customers can also download the Connecteam app through the direct links available on the website for a better experience.

The company has multiple social media sites, like Connecteam's LinkedIn, Facebook, Pinterest, Instagram, Twitter, and YouTube, for customers to join. Becoming a part of these large social media communities allows individuals to stay updated on the latest news about the company. You can also benefit from the insights of like-minded people on these forums and resolve your issues through discussions. Moreover, joining the company on social media helps customers get instant news about any job opportunities or limited-time deals the company offers, thus enhancing their experience.

Connecteam Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Connecteam is 8005529015.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 25 seconds.

  • People call Connecteam mainly because of account, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Connecteam Website:

Connecteam Help Center:

Corporate Office Address:

Mobilesson Ltd. d/b/a Connecteam
119 West 24th St., 4th Fl.
New York, New York 10011
United States

Other Info (opening hours):

Registered Office:

Arlozorov 111

Tel Aviv, Israel

More contact details

Connecteam Rating Based on 3 Reviews

Rating details

2.8
more details
Privacy and Data Security
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Connecteam Customer Service Calls

51 TOTAL
CALLS
00:25 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Connecteam?

Account Question:

  • “Not able to log in new employees”
  • “Account”
  • “Admin login problem”

Request for Information Question:

  • “Resolved employees questions”
  • “Help attaching a file”
  • “The trial. Ended and I have questions on the cost”

Return/ Replace Question:

  • “Thinking of making changes”
  • “Change my plan”
  • “Change admiin”

Product/ Service Question:

  • “Intergration error”
  • “Connecteam doesn’t work”
  • “Use connect team. Phone was stolenHave new number”

Website/ Application Question:

  • “App messed up”
  • “Troubles with application”
  • “App not working”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Renewal option”

Payments and Charges Question:

  • “Billing”

Employment Question:

  • “Payroll”

Cards Question:

  • “My card”

Staff Question:

  • “Customer service”

Other Question:

  • “Time management integration in app”
  • “Employees cannot clock in. For scheduled shifts”
  • “Timesheet”

Compare Connecteam Customer Service To

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