CONNECT by American Family Insurance Phone Numbers and Emails

Toll-Free Number:

  • (888) 239-9953
Send Message

Customer Service:

  • (888) 742-4572
    Roadside Assistance
  • (800) 535-2001

Report Fraud:

  • (800) 862-7919

Claims:

  • (888) 269-8408
    Fax
  • (800) 872-5246

Legal:

  • (855) 531-9308
    Privacy Inquiries

Media:

  • (888) 820-1047
    To opt out

Sales/reservations:

  • (920) 330-5124
    Fax

CONNECT by American Family Insurance Emails:

Claims
Customer Service
Report Fraud
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

CONNECT by American Family Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call CONNECT by American Family Insurance is 8882399953. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Saturday.

  • People call CONNECT by American Family Insurance mainly because of product/ service, website/ application and request for information.

View full overview ›

How to Contact CONNECT by American Family Insurance Customer Service?

Most Popular Number:

(888) 239-9953

The American Family CONNECT phone number for customer service inquiries is 1-800-535-2001. You can call this helpline for general information about the company, its services, plans and quotes. Another American Family Insurance phone number to contact the support agent is 1-888-239-9953. The live advisors provide consultations Monday through Friday between 7 a.m. and 10 p.m. and Saturday from 8:30 a.m. to 7 p.m. CST. You can reach the Roadside Assistance at 1-888-742-4572. The CONNECT Insurance number to report an auto, home, or umbrella insurance claim is 1-800-872-5246. To get an insurance quote for your ATV, boat, or motorcycle, dial 1-800-297-8136. If you suspect you have become a victim of fraud, call 1-800-862-7919.

The CONNECT Insurance company headquarters is located at 3500 Packerland Drive, De Pere, WI 54115, United States. However, the American Family Insurance corporate office address for general mail is CONNECT, powered by American Family Insurance, PO Box 19054, Green Bay, WI 54307-9054, United States. The overnight mail can be sent to CONNECT, powered by American Family Insurance, 3500 Packerland Drive, De Pere, WI 54115-9070, United States. The CONNECT Insurance address for claims is American Family Insurance Claims Services, Inc., 6000 American Parkway, Madison, WI 53783-0001, United States. The company billing address is CONNECT, powered by American Family Insurance, attn: Accounting, PO Box 19036, Green Bay, WI 54307-9036, United States.

To contact CONNECT Insurance customer service on general inquiries, use the following email: cahwecare@connectbyamfam.com. The customer support assistants at this address are ready to answer your questions about the company services and explain the enrollment details. If you have questions about a quote, email the customer care team at customersfirst@connectbyamfam.com for information. Existing clients can reach the company experts at servicepromise@connectbyamfam.com should they have questions on active policy or require assistance to solve their issues. The CONNECT Insurance email for claims is csc@connectbyamfam.com. Remember to include your claim number and all correspondence. If you suspect you have received a fraudulent email, forward it to anti.fraud@connectbyamfam.com.

PissedConsumer Club

Contact Information

CONNECT by American Family Insurance Website:

CONNECT by American Family Insurance Help Center:

Corporate Office Address:

American Family Connect Property and Casualty Insurance Company Inc.
3500 Packerland Dr.
De Pere, Wisconsin 54115
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00AM-10:00PM

Saturday: 8:30Am-7:00PM

(Central Time Zone)


Billing address

CONNECT, powered by American Family Insurance

attn: Accounting

PO Box 19036

Green Bay, WI 54307-9036


General mail

CONNECT, powered by American Family Insurance

PO Box 19054

Green Bay, WI 54307-9054


Overnight mail

CONNECT, powered by American Family Insurance

3500 Packerland Drive

De Pere, WI 54115-9070

More contact details

Fax:

(920) 330-5607

CONNECT by American Family Insurance Rating Based on 2 Reviews

Rating details

1.0
more details
Location
Product or Service Quality
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of CONNECT by American Family Insurance Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CONNECT by American Family Insurance?

Product/ Service Question:

  • “New insurance”

Request for Information Question:

  • “Looking for a homeowners insurance quote”

Website/ Application Question:

  • “Road site assistance”

Other Question:

  • “Yes”
  • “Remove vehicle”
  • “Add a person to policy”

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