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Connect America Phone Numbers and Emails

Toll-Free Number:

  • (800) 893-7000
Call customer service
Send Message

Customer Service:

  • (800) 906-0872
  • (800) 815-5809

Complaints/ Feedback:

  • (800) 420-1299

Connect America Emails:

Customer Service
Legal
Privacy Inquiries
Media
Marketing Inquiries
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Connect America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Connect America is 8008937000. 46% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Saturday.

  • People call Connect America mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Connect America Website:

Connect America Help Center:

Corporate Office Address:

ConnectAmerica.com, LLC
3 Bala Plaza West, Ste. 200
Bala Cynwyd, Pennsylvania 19004
United States

Other Info (opening hours):

Hours:

Monday through Friday: 9:00am – 5:00pm

Sunday:
9:00am – 6:00pm

Location:

1 Belmont Avenue, 12th Floor

Bala Cynwyd,

Pennsylvania 19004, US

More contact details

Fax:

+1 (610) 353-1350

Connect America Rating Based on 2 Reviews

Rating details

2.1
more details
Reliability
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Connect America Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Connect America?

Payments and Charges Question:

  • “Billl”
  • “Make a payment”
  • “The charger is broken”

Product/ Service Question:

  • “Complaint”
  • “To alert you that my Fathers is alright leon Cottongim”
  • “My button to get help isn't working”

Request for Information Question:

  • “Update telephone number”
  • “Lock box help”

Return/ Replace Question:

  • “I want to return device”

Employment Question:

  • “Call center job”

Other Question:

  • “Exam issues”
  • “Need new wrist band”

About

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Summary

Connect America is a privately held company which specializes in Personal Emergency Response Systems distribution. It was founded by Ken Gross in January 1977. The company headquarters is based in Broomall, Pennsylvania, USA. Connect America serves individuals and businesses. The company helps people with physical challenges, medical ailments, declining health conditions, and other concerns. It provides medical safety devices of the following brands: Alert 911, Medical Alert, and Alert365. Connect America works across the United States 24/7. Customer assistance is provided in English and Spanish languages. Connect America is a member of Medical Alert Monitoring Association. Available payment options are Visa, MasterCard, American Express, and Discover.

Connect America reviews and complaints

Connect America is ranked 110 out of 916 in Health and Beauty category

Compare Connect America Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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