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Contact Connect America Customer Service

How to Reach a Person at Connect America

Verified Contact Information

Toll-Free Number:

  • 1-800-893-7000
Call customer service
Send Message

Customer Service:

  • 1-800-906-0872
  • 1-800-815-5809

Complaints/ Feedback:

  • 1-800-420-1299

Connect America Emails:

Customer Service
Legal
Privacy Inquiries
Media
Marketing Inquiries

Connect America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Connect America Phone Number
1 (800) 893-7000
Average Hold Time
00:00:20
Average Calls duration
5 minutes
Most Popular Connect America Email Address
customerrelations@medicalalert.com
Connect America Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Connect America Website:

Connect America Help Center:

Corporate Office Address:

ConnectAmerica.com, LLC
3 Bala Plaza West, Ste. 200
Bala Cynwyd, Pennsylvania 19004
United States

Other Info (opening hours):

Hours:

Monday through Friday: 9:00am – 5:00pm

Sunday:
9:00am – 6:00pm

Location:

1 Belmont Avenue, 12th Floor

Bala Cynwyd,

Pennsylvania 19004, US

More contact details

Fax:

+1 (610) 353-1350

Summary of Connect America Customer Service Calls

17 TOTAL
CALLS
04:30 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Connect America?

Request for Information Question:

  • “Status in case12495466”
  • “Need to update medical history and current status”
  • “Update telephone number”

Product/ Service Question:

  • “My device keeps saying 3 bars system ready it won’t shut up !!”
  • “Complaint”
  • “To alert you that my Fathers is alright leon Cottongim”

Payments and Charges Question:

  • “Billl”
  • “Make a payment”
  • “The charger is broken”

Return/ Replace Question:

  • “I want to return device”

Employment Question:

  • “Call center job”

Other Question:

  • “Exam issues”
  • “Need new wrist band”

About

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Summary

Connect America is a privately held company which specializes in Personal Emergency Response Systems distribution. It was founded by Ken Gross in January 1977. The company headquarters is based in Broomall, Pennsylvania, USA. Connect America serves individuals and businesses. The company helps people with physical challenges, medical ailments, declining health conditions, and other concerns. It provides medical safety devices of the following brands: Alert 911, Medical Alert, and Alert365. Connect America works across the United States 24/7. Customer assistance is provided in English and Spanish languages. Connect America is a member of Medical Alert Monitoring Association. Available payment options are Visa, MasterCard, American Express, and Discover.

Connect America reviews and complaints

Connect America is ranked 202 out of 1080 in Health and Beauty category

Compare Connect America Customer Service To

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