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Contact CompuServe Customer Service

CompuServe Phone Numbers and Emails

Toll-Free Number:

  • (800) 848-8990
Call customer service

Customer Service:

  • (614) 457-8600

CompuServe Email:

callactionteam@cs.com
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How to Contact CompuServe?

Most Popular Number:

(800) 848-8990
Total calls: 14 Last call: Jun 8, 2025
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PissedConsumer Reporter

The CompuServe phone number to get in touch with the customer service team is 1-800-848-8990. You can call this helpline for account-related issues and tech support. The professional customer care agent will help you identify and solve the problem, manage your account, and answer general questions. Note that you should have your credit card or checking account number ready before speaking with a billing representative. If you have difficulties accessing or navigating the website, call this number to report the issue. The same phone line can be used to discuss Privacy Policy matters. Another phone number to contact the CompuServe Help Center for information or consultation is 1-614-457-8600.

The CompuServe email address for general customer service inquiries is CallActionTeam@cs.com. You can use this address to get help with AOL Mail, login, installation, mobile email, and more. You can also contact tech support via this email. Concerns, complaints, and suggestions can be sent to the mentioned contact or via the feedback form on the CompuServe website. To report a Terms of Service violation, spam, or malicious email or in a file attached to an email, forward the violating mail to this address for the Help Center team to deal with. The Privacy Policy questions and Data Protection requests can be sent to the Data Protection Officer at yahooGDPRrepresentative@mhc.ie.

The CompuServe headquarters mailing address is CompuServe, 5000 Arlington Center Blvd, Columbus, Ohio 43220, United States. You can contact the official representatives for general information about the company’s services. You can also discuss the partnership and investment opportunities with the CompuServe agents via mail. The customer care team is also ready to handle complaints and suggestions sent to this CompuServe address. If you have questions regarding the Privacy Policy, mail them to Yahoo, Customer Care - Privacy Policy Issues, 770 Broadway, New York, NY 10003, United States. The Data Protection requests can be sent to Attn: Data Protection Officer, Yahoo EMEA, 5-7 Point Square, North Wall Quay, Dublin 1, Ireland.

The CompuServe contact hours for account support are Monday to Saturday from 10 a.m. to 10 p.m. EST. The tech support team is available Monday to Friday from 8 a.m. to 1 a.m. and on weekends between 10 a.m. and 10 p.m. EST. The CompuServe customer service agents will be ready to answer your questions and help you solve your issues within these hours. If you prefer communicating online, you can use the live chat feature on the official website 24/7. Alternatively, you can send a direct message via social media, and the customer care assistant will respond within several business hours.

CompuServe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call CompuServe is 8008488990. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Wednesday. The average call time is 3 minutes.

  • People call CompuServe mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

CompuServe Website:

CompuServe Help Center:

Corporate Office Address:

CompuServe
5000 Arlington Center Blvd
Columbus, Ohio 43220
United States

CompuServe Rating Based on 2 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of CompuServe Customer Service Calls

14 TOTAL
CALLS
02:39 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CompuServe?

Product/ Service Question:

  • “Trickle internet”
  • “Trickle not working”

Payments and Charges Question:

  • “Billing info”
  • “Payment”

Request for Information Question:

  • “Check on a certified mail delivery.”

Other Question:

  • “To see if I’m owed money”
  • “Copy of last statement”
  • “Stocks”

Compare CompuServe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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1.4 out of 5
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