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Contact Compassion International Customer Service

Compassion International Phone Numbers and Emails

Toll-Free Number:

  • (800) 336-7676
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Compassion International Emails:

Customer Service
Media
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How to Contact Compassion International?

Most Popular Number:

(800) 336-7676
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PissedConsumer Reporter

The published Compassion International phone number is the toll-free number 1-800-336-7676. If you call this number during Compassion International customer service operational hours, your call will be transferred to a representative who can assist you. The operational hours are between 7:00 AM and 5:30 PM MT, Monday through Friday.

You can use the Compassion International email facility if you encounter problems when calling customer service. You can send an email with your concerns or questions to ciinfo@us.ci.org. For media-related issues, you can send an email to socialmedia@compassion.com. You can expect a response to your email within 2 to 3 working days. To make it easy for the company's customer service to attend to your email, elaborate on the concern.

If you have unresolved issues, you can request an appointment with a senior representative at headquarters. Compassion International headquarters is located at the corporate office, which is located at Compassion International, Inc., 12290 Voyager Parkway, Colorado Springs, Colorado 80921, United States. This is also the headquarters mailing address. If you cannot visit headquarters, you can mail a detailed letter to them.

You can make online contact via the Compassion International website. Details about all the contact possibilities are available on the site. To send a message to customer service, go to the website and click on "Contact." Fill out the form on your screen. Indicate why you want to make contact and what assistance you need from customer service. You can elaborate on the issue in the message field. Then submit it. Customer service will respond within 2 to 3 working days.

Compassion International Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Compassion International is 8003367676.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • Be prepared for the call as Compassion International may ask you for the following information to identify you as a customer: customer id or account no, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Compassion International Website:

Compassion International Help Center:

Corporate Office Address:

Compassion International, Inc.
12290 Voyager Parkway
Colorado Springs, Colorado 80921
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 a.m. - 5:30 p.m. MT

More contact details

How Good is Compassion International's Customer Service?

Brenda S Cwg
Brenda S Cwg
Feels Satisfied | Aug 06, 2023

It was great Amen!!!

Read full quote
TATU R Qtt
TATU R Qtt
Feels Satisfied | Dec 31, 2022

I need a help to get a donor

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Summary of Compassion International Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Compassion International?

Request for Information Question:

  • “Need to talk about canceling”

Cards Question:

  • “Update my card”

Other Question:

  • “Paying my money for my three children”

Ask a First Question About Compassion International

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