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Contact Community Fibre Customer Service

How to Reach a Person at Community Fibre

Verified Contact Information

Customer Service:

  • +44 800 082 0770

Sales/ Reservations:

  • +44 800 196 6262
Send Message

Business Customer Service:

business-support@communityfibre.co.uk

Customer Service:

digitalambassadors@communityfibre.co.uk
hello@communityfibre.co.uk

Media:

press@communityfibre.co.uk
Press Inquiries

Community Fibre Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Community Fibre Phone Number
+44 800 082 0770
Most Popular Community Fibre Email Address
hello@communityfibre.co.uk
Issue Resolution Rate
Low (15% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Product/ service, activation/ cancellation, payments and charges
View full overview

How to Contact Community Fibre Customer Service?

How to Contact Community Fibre Customer Service?

The Community Fibre phone number for customer service inquiries is +44-800-082-0770. You can call their Help Center for information about services and packages. The company support agent will answer your questions and explain the details. You can also use this contact if you require technical support. The professional tech expert will help identify the problem and guide you to fix it. You can also call this helpline to file a complaint or share suggestions on service improvement.

The Community Fibre contact number you can use to purchase a package is +44-800-196-6262. The customer care advisor will help you choose the package according to your preferences.

The company's corporate office address is Community Fibre Ltd, Fox Court, 14 Grays Inn Road, London, WC1X 8HN, United Kingdom. You can mail official notices, requests, and other documents to this office. To contact the Community Fibre customer service representatives, write to Community Fibre Customer Services, 32 Page Street, London, SW1P 4EN, United Kingdom. The customer care team can answer your questions, offer ways to resolve your complaints, and consider your comments. They will respond to your request as soon as they investigate the issue. Another corporate office address you can use for Privacy Policy inquiries is Community Fibre Ltd, Level 3, 83 Baker Street, London, England W1U 6AG, United Kingdom.

You can email the company's customer support using the online form on their website. Log into your account and visit their Contact Us page. Click the Send a Ticket link and enter the required information and your inquiry details. The direct Community Fibre email address for customer service is business-support@communityfibre.co.uk. They usually respond to emails within 48 business hours. For Privacy Policy-related questions, address digitalambassadors@communityfibre.co.uk.

If you need to contact the Help Center faster, use the Community Fibre live chat. You will find it in the bottom right corner of their Contact Us page. Answer standard questions to start the conversation with the support agent.

The Community Fibre opening times are Monday through Friday from 8 a.m. to 9 p.m. local time. The customer care team is also available between 9 a.m. and 7 p.m. local time on weekends and bank holidays. You can get in touch with the support via live chat during the regular customer service hours.

The phone lines you can call to purchase a package are open on weekdays from 9 a.m. to 8 p.m. local time. They are also operational from 9 a.m. to 5 p.m. local time on weekends and bank holidays.

If your issue is not urgent, you can complete their online form to reach the Help Center.

PissedConsumer Club

Contact Information

Community Fibre Website:

Community Fibre Help Center:

Corporate Office Address:

Community Fibre Ltd
Level 3, 83 Baker Street,
London, England W1U 6AG
United Kingdom

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 10:00pm

More contact details

Summary of Community Fibre Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Community Fibre?

Product/ Service Question:

  • “Internet down”
  • “WiFi is not working”
  • “Internet not working”

Activation/ Cancellation Question:

  • “To disease and renew contract”
  • “Cancel contract”
  • “Cancel my broadband”

Payments and Charges Question:

  • “Bill”
  • “Payment”

Return/ Replace Question:

  • “Change of address”

Account Question:

  • “I want to sign up for community fibre broadband in my home”

Other Question:

  • “Moved home”
  • “Not conecting with our tv”
  • “I am gonna leave the property”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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