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Contact Community 1st Credit Union Customer Service

Community 1st Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (866) 360-5370
Call customer service
Send Message

Customer Service:

  • (844) 337-5830
    Insurance
  • (800) 558-3424
    Lost/Stolen Credit Card
  • (800) 383-8000
    Lost/Stolen VISA Debit Card (After Hours)
  • (641) 638-5015
    Text

Accounting/ Billing:

  • (888) 684-7989
    Phone Banking

Community 1st Credit Union Emails:

Business Customer Service
Schedule a Business/Ag Appointment
Customer Service
Is this your business?

How to Contact Community 1st Credit Union?

Most Popular Number:

(866) 360-5370

The Community 1st Credit Union phone number is (866) 360-5370. If you have insurance inquiries, call the company at (844) 337-5830. To report a lost or stolen credit card, clients should call (800) 558-3424, and the phone number for reporting a lost or stolen debit card is (800) 383-8000. If you prefer text messages, send your questions to (641) 638-5015.

The Community 1st Credit Union email address for customer service is memberservice@c1stcu.com. To schedule an appointment with a business customer care agent, send an email to businessag@c1stcu.com. As an alternative, clients can submit appointment requests or send messages to the Community 1st Credit Union support team via the company’s website.

The Community 1st Credit Union headquarters is based in Iowa. The office address for reaching out to the company by mail is 235 Richmond Ave, Ottumwa, Iowa 52501, United States. To get in touch with an individual branch location, please see the “Locations” page of the corporate website.

The member relations call center operates Monday through Friday from 7.30 a.m. to 5.30 p.m. CST and from 7.20 a.m. to 1 p.m. CST on Saturdays. The SMS support line is available on weekdays from 8 a.m. to 5 p.m. and from 8 a.m. to 12 p.m. on Saturdays. Emergency phone lines, including lines for reporting lost and stolen cards, are available 24/7.

As an alternative to contacting the company via email, customers can submit questions and comments via the Community 1st Credit Union website. To fill out an online form, press the “Contact Us” button in the top right corner of the screen. Then, scroll down and complete the “Send Us A Message” form by providing the required information.

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Contact Information

Community 1st Credit Union Website:

Community 1st Credit Union Help Center:

Corporate Office Address:

Community 1st Credit Union
235 Richmond Ave
Ottumwa, Iowa 52501
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 7:30am - 5:30pm CST

Saturday: 7:30am - 1:00pm CST

More contact details

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