Comfort Dental Customer Care Review
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New ReviewerI & my 2 children have been a customer of Mile High Dental on federal & 9th in Denver CO for approximately 2 years. I & my children will no longer be customers of Comfort Dental.
They have the most horrid customer service within their cleaning staff. I had a scheduled cleaning on 4/8/16 & due to I have a broken foot & no car I am subject to the RTD system. At 5 til 12pm I called Mile High to inform them I was running behind a bit due to my foot. They said okay I got to the office at 12:18 pm 3 minutes past the normal grace period.
They saw my cane they saw my shoe for the broken foot, they told me they would not see me. They could have told me that on the phone. Very very poor customer service. Was the office manager that clueless she could not see my situation.
Mind you I live about 10 miles out & had kept going here because I liked the doctor's customer service. His staff is horrible, lazy, & inconsiderate. So with all the boom in dentistry there's only one choice choose a non-comfort dental office. With the competition & sites like this their cheap *** dentistry shouldn't take long to fold.
Any business knows full well that great customer service is mandatory in any business.
Sincerely Tara L. Chamblin
Reason of review: Bad quality.
Location: Denver, Colorado
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Comments
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Yes CD in springs threw dentures in trash.paid 1500.00
Dr. Carlston is great!
He called me to find out what happened & if only there were more dentists with his customer service attitude. He is a great dentist, which is why I go the extra way even when there is a comfort dental 2 blocks from my house. It is nice to be shown customer service without having a triple digit income. It's called being human to another human.
Thank you Dr. Carlston at Mile High Comfort Dental in Denver CO.