Contact Columbus Crew Customer Service

To email Columbus Crew customer service, use one of the following options that best suits the nature of your inquiry. Clients seeking to ask a question about gameday ticketing can write to ticketoffice@columbuscrew.com. To consult the sales agent for group ticket inquiries, email groupsales@columbuscrew.com. The company also has an active membership team handling relevant queries and concerns at membershipteam@columbuscrew.com. Columbus Crew’s email, seasontickets@columbuscrew.com, is available for season ticket inquiries. For general ticketing questions, contact the respective agent at thecrew@columbuscrew.com during business hours. Lastly, privacy@mlssoccer.com has been published to request assistance with legal or privacy issues.

Users seeking assistance with a complex or confidential issue can visit Major League Soccer, L.L.C. at 420 Fifth Avenue, 7th Floor, New York, New York 10018, United States. When consulting the Columbus Crew address in person, it is beneficial to make an appointment over the phone beforehand. That will also allow you to confirm the agent’s availability and seek efficient assistance upon arrival. Customers who are unable to visit the head office can send a letter to this address or use the Columbus Crew contact numbers or emails to relay their concerns for convenience.

The Columbus Crew website features a list of department-specific emails for consultation on its Contact Us page. Clients can use the most relevant option or dial the official helpline for assistance during working hours. The option to initiate a live chat with Columbus Crew customer service is also available on the same page. However, regardless of the method you prefer, it is essential to contact the agents during working hours.