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Contact Columbia Gas of Virginia Customer Service

How to Reach a Person at Columbia Gas of Virginia

Verified Contact Information

Toll-Free Number:

  • 1-800-544-5606
    Gas
Call Now
Send Message

Customer Service:

  • 1-800-877-8973
    Sprint Relay (TDD\TTY)
  • 1-800-543-8911

Accessibility:

accessibility@nisource.com

Customer Service:

mobileapp@nisource.com
App Support

Media:

communityrelations@columbiagasva.com

How to Contact Columbia Gas of Virginia?

Customers with general issues and inquiries can reach the company agents via the toll-free number 1-800-544-5606 between business hours. The Columbia Gas of Virginia phone number, 1-800-877-8973, is a TDD/TTY helpline for Sprint Relay. Users requesting assistance with account management, safety services, bills, payments, and other general or technical support can dial 1-800-543-8911 between business hours. That would ensure quick solutions to their problems and an exceptional experience.

To email Columbia Gas of Virginia customer service, use one of the three published addresses depending on the reason for consultation. Users seeking app support can submit a request to mobileapp@nisource.com between business hours. To share accessibility concerns with the company agents, accessibility@nisource.com is the email for the relevant department. Clients seeking to relay their queries and complaints to the media agent can write to communityrelations@columbiagasva.com. That would ensure effective solutions to their problems within a few hours or days. However, you should note that emailing can be risky when sharing confidential or sensitive information and should not be preferred in such cases. Instead, users can visit the company offices for safe communication and better assistance.

The Columbia Gas of Virginia headquarters is in the United States at 1809 Coyote Drive, Chester, Virginia 23836. Customers with critical issues and complaints can visit this address with a prior appointment between business hours. Those seeking to consult for payments can mail PO Box 70319, Philadelphia, PA 19176-0319. The company has also published the postal address, PO Box 2318, Columbus, OH 43216-2318, for other correspondences. Those with bankruptcy notices can use Revenue Recovery, PO Box 117, Columbus, OH 43216, to reach the relevant department for help. When sending a letter to the company offices, you should provide all the required details and proof to ensure better assistance.

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Contact Information

Columbia Gas of Virginia Website:

Columbia Gas of Virginia Help Center:

Corporate Office Address:

Columbia Gas of Virginia, Inc.
1809 Coyote Drive
Chester, Virginia 23836
United States

Other Info (opening hours):

Mailing Addresses:

For payments

P.O. Box 70319

Philadelphia, PA 19176-0319


For other correspondence

P.O. Box 2318

Columbus, OH 43216-2318


For bankruptcy notices

Revenue Recovery

P.O. Box 117

Columbus, OH 43216

More contact details

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