Columbia Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 272-3678
    Client Care
Send Message

Customer Service:

  • (800) 305-1905
    Builder Lending Specialist
  • (877) 754-5074
    Columbia Connect Online Banking
  • (800) 444-6938
    Lost or Stolen Card - Visa® Credit Card
  • (800) 304-0050
    Telephone Banking
  • (877) 305-7125
    Treasury Management Services
  • (844) 883-0393
    TTY
  • (253) 305-1571
  • (253) 396-6956

Headquarters:

  • (253) 305-1900

Investors/ Franchising:

  • (866) 232-0399
    Transfer Agent
  • (253) 471-4065

Legal:

  • (253) 396-6985

Media:

  • (253) 305-1966
    Press Inquiries

Columbia Bank Emails:

Accessibility
Customer Service
Client Care, Columbia Connect Online Banking, Treasury Management Services
Investors/ Franchising
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How to Contact Columbia Bank Customer Service?

Most Popular Number:

(877) 272-3678
Client Care
Total calls: 14 Last call: Apr 5, 2024

What Is the Columbia Bank Customer Service Phone Number?

Columbia Bank's customer service extends numerous ways to contact them and provides several contact options. The toll-free number for Client Care is 1-877-272-3678, where you can address various banking needs. For services like transferring funds, checking balances, ordering checks, or changing Visa/Debit Card PINs, call the Columbia Bank phone number 1-866-486-7782 and gain insights on the Customer Resource Center.
In case of assistance related to Builder Lending, you can contact a specialist at 2-800-305-1905. For inquiries about Columbia Connect Online Banking, the dedicated number is 1-877-754-5074. Moreover, matters regarding whether a Visa Credit Card is lost or stolen, promptly call 1-800-444-6938. Additionally, if you need to report account fraud or dispute a charge, you can contact 1-833-898-0981. These phone numbers cater to various aspects of Columbia Bank's services, ensuring that customers can easily access the support they need based on their specific requirements.

What Is the Columbia Bank Corporate Office Address?

The corporate office of Columbia Banking System, Inc. is located at 1301 A Street, Tacoma, Washington 98402-2156, United States. Columbia Banking System has a widespread presence, with 158 Columbia Bank locations across four states and territories, spanning 118 cities in the United States. The extensive network of branches emphasizes the bank's commitment to providing financial services to communities in various regions. Whether at the corporate office in Tacoma or one of the numerous branches, Columbia Bank aims to offer accessible and comprehensive banking solutions to its customers throughout its operational areas.

Does Columbia Bank Have 24-hour Customer Support?

Columbia Bank hours are not operational for 24-hour customer support. However, they offer various avenues for assistance during specific hours. Live chat support is available Monday through Friday from 8 AM to 6 PM PT and on Saturdays and Sundays from 8 AM to 5 PM PT). During these hours, individuals can access the live chat feature by clicking the button in the bottom right corner of your screen.
If you prefer calling, customer support is accessible Monday through Friday from 7 AM to 6 PM PT and on Saturdays and Sundays from 8 AM to 5 PM PT. For after-hours assistance with lost or stolen cards, call 1-866-486-7782 and select option 3 for Debit or Credit Cards. This structured support system ensures customers can access help through various channels during designated service hours.

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Contact Information

Columbia Bank Website:

Columbia Bank Help Center:

Corporate Office Address:

Columbia Banking System, Inc.
1301 A Street
Tacoma, Washington 98402-2156
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 8:00pm PT

Saturday: 8:00am - 5:00pm PT



Mailing Address:

P.O. Box 2156

1301 A Street, Suite 800

Tacoma, WA 98402-2156

More contact details

Columbia Bank Rating Based on 2 Reviews

Rating details

2.3
more details
Product or Service Quality
Customer service
Billing Practices
Interest Rate

Rating stats

Rating trend

Summary of Columbia Bank Customer Service Calls

23 TOTAL
CALLS
01:13 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Columbia Bank?

Account Question:

  • “My account”
  • “Open savings account”
  • “Balance”

Payments and Charges Question:

  • “Authorize a debit purchase”
  • “Get # on debit card and experation date and 3# codefpr frankaes who is here on back”

Cards Question:

  • “Card problems”

Product/ Service Question:

  • “Vehicle loan payments”

Shipping and Delivery Question:

  • “Mi tarjeta esta desavilitada”

Request for Information Question:

  • “Remove security status on card”

Other Question:

  • “Reach cameron moorehhead”
  • “Want to speak to someone abour my acc”
  • “Cash & check”

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