Contact Colonial Penn Life Insurance Customer Service
Colonial Penn Life Insurance Phone Numbers and Emails
Toll-Free Number:
-
(877) 877-8052
Customer Service:
-
(800) 323-4542New York Policyholders
-
(800) 523-9100
-
(866) 235-3518
Colonial Penn Life Insurance Email:
Customer Service
Contact Information
Colonial Penn Life Insurance Website:
Colonial Penn Life Insurance Help Center:
Corporate Office Address:
Colonial Penn Life Insurance Company
399 Market Street
Philadelphia,
Pennsylvania
19106
United States
Other Info (opening hours):
Hours of Operation:
Sales
Monday - Friday: 8:30 am - 10:00 pm ETSaturday: 9:00 am - 5:00 pm ET
Customer Service
Monday - Friday 8:30 am - 5:30 pm ET
Mailing Address:
Claims Department
PO Box 1918
Carmel, IN 46082-1918
How Good is Colonial Penn Life Insurance's Customer Service?
Summary of Colonial Penn Life Insurance Customer Service Calls
88
TOTAL
CALLS
CALLS
04:20
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Colonial Penn Life Insurance?
Product/ Service Question:
- “To pay insurance”
- “Are you for real or am I working with a fraud company”
- “Insurance”
Payments and Charges Question:
- “To pay bill”
- “Payment”
- “To make a payment”
Activation/ Cancellation Question:
- “To cancel my policy”
- “Cancel policy”
- “Cancel my insurance policy just can't afford it thought I could but can't”
Account Question:
- “Sign up for life ins.”
Cards Question:
- “Need new cards”
Request for Information Question:
- “A question”
Shipping and Delivery Question:
- “I didn't receive a statement this month my bill is overdue they giving me the runaround and I can pay online with a credit card so I'm trying to figure out what I can do”
Other Question:
- “Claim”
- “Lost policy, need new copy”
- “Valerie Williams”
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Colonial Penn Life Insurance