Colonial Penn Life Insurance Phone Numbers and Emails

Toll-Free Number:

  • (877) 877-8052

Customer Service:

  • (800) 323-4542
    New York Policyholders
  • (800) 523-9100
  • (866) 235-3518

Sales:

  • (877) 891-0915
    New York Residents

Colonial Penn Life Insurance Email:

Customer Service
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How to Contact Colonial Penn Life Insurance Customer Service?

Most Popular Number:

(877) 877-8052
Total calls: 46 Issue resolved: 1 Last call: Mar 28, 2024

What is the Colonial Penn Life Insurance Phone Number?

For inquiries or Colonial Penn Life Insurance Customer Service, the accessible conduit is the toll-free numeric sequence (877) 877-8052. This telephonic pathway is designated for clients seeking elucidation regarding their life insurance policies or harboring queries pertinent to their coverage. The corporate aspiration is the provision of expeditious and beneficial service to all callers, guaranteeing the timely redressal of each customer's requisites. Prudent advice leans towards dialing Colonial Penn Life Insurance Number within the confines of the company's operational timeline, spanning Monday through Friday, from 8:30 am to 5:30 pm within the Eastern Time (ET) domain.

How to Login to the Colonial Penn Life Insurance Account?

Accessing your Colonial Penn Life Insurance Login account entails a visit to the Colonial Penn website, directing yourself to the "Manage My Policy" enclave. In the absence of an existing account, initiation mandates registration by furnishing your policy number, the insured person's date of birth, and a functional email address. Post-registration, the gateway swings open for policy oversight, payment processing, claim lodgment, and the modification of beneficiary particulars. The crux lies in the imperative of perpetually maintaining current Colonial Penn Life Insurance Customer Service account data, safeguarding seamless policy administration and forestalling plausible predicaments.

What is the Colonial Penn Life Insurance Customer Service Email Address?

For interactions with the Colonial Penn Life Insurance Customer Service, the designated email avenue is myhr@cnoinc.com. This electronic channel stands as a conduit for dialogues pertaining to inquiries or apprehensions regarding your insurance policy. The critical directive involves the comprehensive inclusion of pertinent particulars within your email, spanning your policy number and an intricately detailed exposition of your query or concern. While responsiveness via Colonial Penn Life Insurance Address email may transpire at a more measured pace than telephonic exchanges, it manifests as a valued communication modality for matters not of immediate urgency. For real-time aid, the counsel is to resort to the toll-free numeric sequence proffered.

What are the Colonial Penn Life Insurance Hours of Operation?

Colonial Penn Life Insurance Hours are active on weekdays, from 8:30 am to 5:30 pm Eastern Time (ET). During these hours, you can reach out to the company for support regarding your life insurance, make payments, file claims, or ask any questions you may have. It's advisable to make your calls during these hours to ensure prompt interaction with a customer service representative. The commitment of the customer service team to delivering prompt and helpful service is evident during these Colonial Penn Life Insurance Customer Service hours, strategically designed to accommodate a majority of customer needs.

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Contact Information

Colonial Penn Life Insurance Website:

Colonial Penn Life Insurance Help Center:

Corporate Office Address:

Colonial Penn Life Insurance Company
399 Market Street
Philadelphia, Pennsylvania 19106
United States

Other Info (opening hours):

Hours of Operation:

Sales

Monday - Friday: 8:30 am - 10:00 pm ET
Saturday: 9:00 am - 5:00 pm ET

Customer Service
Monday - Friday 8:30 am - 5:30 pm ET


Mailing Address:

Claims Department

PO Box 1918

Carmel, IN 46082-1918

More contact details

Colonial Penn Life Insurance Rating Based on 11 Reviews

Rating details

1.1
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Diversity of Products or Services
Customer service
Billing Practices
Product or Service Quality

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Rating trend

How Good is Colonial Penn Life Insurance's Customer Service?

Kathy Jo S
Kathy Jo S
Feels Disappointed | Sep 06, 2023

COL.PENN is no different than all insurance Co's. What I find insulting is this app trying to irritate me more than trying to help.!!!!you are worse than original problem

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Kahlen Jdv
Kahlen Jdv
Feels Satisfied | Jul 12, 2023

Excellent service. Agent was very pleasant and extremely helpful. I I highly recommend Colonial Life for Life Insurance.

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Summary of Colonial Penn Life Insurance Customer Service Calls

88 TOTAL
CALLS
04:20 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Colonial Penn Life Insurance?

Product/ Service Question:

  • “To pay insurance”
  • “Are you for real or am I working with a fraud company”
  • “Insurance”

Payments and Charges Question:

  • “To pay bill”
  • “Payment”
  • “To make a payment”

Activation/ Cancellation Question:

  • “To cancel my policy”
  • “Cancel policy”
  • “Cancel my insurance policy just can't afford it thought I could but can't”

Account Question:

  • “Sign up for life ins.”

Cards Question:

  • “Need new cards”

Request for Information Question:

  • “A question”

Shipping and Delivery Question:

  • “I didn't receive a statement this month my bill is overdue they giving me the runaround and I can pay online with a credit card so I'm trying to figure out what I can do”

Other Question:

  • “Claim”
  • “Lost policy, need new copy”
  • “Valerie Williams”

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