Contact Colonial Life Customer Service
Colonial Life Phone Numbers and Emails
Toll-Free Number:
-
(800) 325-4368
Customer Service:
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(800) 256-7004Administrator support
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(800) 438-6423Agent support
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(866) 531-2022Broker support
Colonial Life Emails:
How to Contact Colonial Life Customer Service?
Most Popular Number:
| Total calls: 55 | Issues resolved: 4 | Last call: Jul 8, 2024 |
Colonial Life Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Colonial Life is 8003254368. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Friday, while the shortest are on Saturday and Sunday.
Be prepared for the call as Colonial Life may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Colonial Life is 8003254368. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday and Friday, while the shortest are on Saturday and Sunday.
Be prepared for the call as Colonial Life may ask you for the following information to identify you as a customer: first and last name.
People call Colonial Life mainly because of request for information, product/ service and activation/ cancellation.
The best email to contact Colonial Life is customerhelp@coloniallife.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Colonial Life Website:
Colonial Life Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Chief Privacy Officer/Privacy Office
2211 Congress Street, B267
Portland, Maine 04122
Colonial Life and Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365
Additional Fax Number:
Claims +1 (800) 880 9325
Hours:
Monday - Friday: 8 am - 7 pm ET
Fax:
Summary of Colonial Life Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Colonial Life?
Request for Information Question:
- “Checking on claim”
- “Need to talk to someone”
- “Claim information”
Product/ Service Question:
- “Insurance benefits”
- “Policy”
- “Loan”
Activation/ Cancellation Question:
- “I cancelled my policy, still waiting on check”
- “Cancel flood insurance”
- “To cancel insurance”
Payments and Charges Question:
- “Pay a bill”
Staff Question:
- “Customer service representatives rude and refuse to let me speak to her boss”
Other Question:
- “Claim for hospital stay”
- “To make a claim”
- “Claim”
Compare Colonial Life Customer Service To
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