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Contact Colgate Palmolive Customer Service

How to Reach a Person at Colgate Palmolive

Verified Contact Information

Toll-Free Number:

  • 1-800-468-6502
    US only
Call Now
Send Message

Customer Service:

  • 1-800-268-6757
    Canada
  • 1-800-445-5777
    Hill's Pet Nutrition
  • +61 180 080 2307
    Australia
  • +6 480 044 1740
    New Zealand

Investors/ Franchising:

  • 1-212-310-2575
    Investor Relations
  • 1-800-231-5469
    Transfer agent TDD

Jobs/ Career:

  • 1-212-310-2000

Investors/ Franchising:

investor_relations@colpal.com
Investor Relations
shrrelations@cpushareownerservices.com
Transfer Agent

Jobs/ Career:

application_accommodation@colpal.com
Equal Opportunity Employer
cp_global_recruitment@colpal.com
Europe
colgatecareers@colpal.com
responsiblesourcing@colpal.com
Code of Conduct Violations
info@colpal.com

Colgate Palmolive Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Colgate Palmolive Phone Number
1 (800) 468-6502
Average Calls duration
1 minute
Most Popular Colgate Palmolive Email Address
info@colpal.com
Issue Resolution Rate
Low (30% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
View full overview

How to Contact Colgate Palmolive?

The Colgate Palmolive phone number for US customers is (800) 468-6502. Customers from Canada can get assistance by calling (800) 268-6757. The support team in Australia can be reached at +61 180 080 2307 while the phone number for the New Zealand support is +6 480 044 1740.
Mondays usually have the highest contact volume while the best days to call Colgate Palmolive customer care are Thursday and Friday.

The Colgate Palmolive email for general information is info@colpal.com. If you are interested in learning more about investor relations, send a message to investor_relations@colpal.com.
Those who want to get updates on current open job positions and check out career opportunities should drop a line at colgatecareers@colpal.com.

The company has its headquarters located in New York. The Colgate Palmolive address for reaching out to the company by post is 300 Park Ave, New York, New York 10022, United States. In case the question is urgent, you’d better call, send an email, or talk to a support agent via the Colgate Palmolive live chat.

Colgate Palmolive customer service members are available on weekdays from 9 am to 5.30 pm EST. The support services are not provided on weekends and may not be available on public holidays such as Christmas, New Year’s, Thanksgiving, etc. Please contact the support team before the holiday season to get information about holiday exceptions.

Customers can chat with support agents or send their inquiries via an online form. To contact the company via the Colgate Palmolive website press the “Contact Us” button at the top of the page and choose between “Chat with Us”, “Text Us” (for SMS inquiries), “Call Us”, and “Email Us” options.

PissedConsumer Club

Contact Information

Colgate Palmolive Website:

Colgate Palmolive Help Center:

Corporate Office Address:

Colgate-Palmolive Company
300 Park Ave
New York, New York 10022
United States

Other Info (opening hours):

Additional Contact Number:

00800-321-321-32 Customer Service, United Kingdom


Hours:

Monday - Friday: 9:00 AM - 5:30 pm (ET)

More contact details

Why Customers Call Colgate Palmolive?

Top Reasons of Customers Calls

  • Product/ Service 41%
  • Customer Inquiries & Issues 29%
  • Request for Information 12%
  • Shipping and Delivery 6%
  • Return/ Replace 6%
  • Account 6%

Product/ Service

41%
  • "Warranty for Colgate optic white pro series electric toothbrush"
  • "Take out a loan"
  • "Loan"

Customer Inquiries & Issues

29%
  • "Giving advice to increase sale upto 50 percent"
  • "Feedback"
  • "Asking distbuter point"

Request for Information

12%
  • "About a product you have"
  • "Corporate Enquiry"

Shipping and Delivery

6%
  • "Order tracking"

Return/ Replace

6%
  • "Replace outdated coupon"

Account

6%
  • "For accounting vacancy query"

Compare Colgate Palmolive Customer Service To

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Frequently Asked Questions

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