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Contact Coffee Bean Direct Customer Service

How to Reach a Person at Coffee Bean Direct

Verified Contact Information

Toll-Free Number:

  • 1-888-232-6711
Call customer service
Send Message

Coffee Bean Direct Emails:

Customer Service
General Info
Legal
Privacy Inquiries

Coffee Bean Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Coffee Bean Direct Phone Number
1 (888) 232-6711
Average Calls duration
1 minute
Most Popular Coffee Bean Direct Email Address
contactus@coffeebeandirect.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Product/ service, account, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Coffee Bean Direct?

Most Popular Number:

(888) 232-6711
Total calls: 29 Last call: Mar 26, 2026

For any inquiries or assistance, customers can contact Coffee Bean Direct phone number. The company’s their toll-free helpline is 1-888-232-6711. There is only one phone number for customers to dial and get the help one needs. Customer service hours are Monday through Friday from 8:30 AM to 4:30 PM ET. Outside these hours, the support team provides an automated response. This is the main Coffee Bean Direct phone number for support.

Yes, you can email Coffee Bean Direct customer service for assistance. For general inquiries, use contactus@coffeebeandirect.com. There is another email address for more general information. You can reach out to the support team in info@coffeebeandirect.com. For legal or privacy-related concerns, reach out to the contact team at privacy@coffeebeandirect.com or legal@coffeebeandirect.com. Once you send an email, the company’s support team responds in two to three days.

The Coffee Bean Direct office address is at Coffee Bean Direct LLC, 843 Route 12, B10 Frenchtown, New Jersey 08825, United States. It serves as the main point of contact for corporate matters and customer inquiries. The Coffee Bean Direct mailing address is PO Box 538, Stockton, NJ 08559. Customers with queries can mail them to this address.

PissedConsumer Club

Contact Information

Coffee Bean Direct Website:

Coffee Bean Direct Help Center:

Corporate Office Address:

Coffee Bean Direct LLC
843 Route 12, B10
Frenchtown, New Jersey 08825
United States

Other Info (opening hours):

Customer Service Hours (ET):

Monday - Friday: 8:30am - 4:30pm


Mailing Address:

P.O. Box 538

Stockton, NJ 08559

More contact details

Summary of Coffee Bean Direct Customer Service Calls

29 TOTAL
CALLS
00:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Coffee Bean Direct?

Product/ Service Question:

  • “Complaint”
  • “Complain”

Account Question:

  • “Can’t get a subscription for your coffe that we love. WASUP?”
  • “Rewards”

Payments and Charges Question:

  • “For not modify my bill”
  • “Money missing ftom my Coffee Bean App”

Cards Question:

  • “I downloaded a $25 gift card. It came up on my phone is $25. I went to use it and it said zero balance and I already threw away the gift card that I downloaded. I'm not real happy.”
  • “Gifts card”

Website/ Application Question:

  • “App issues”
  • “I opened a second coffeebean app by mistake”

Staff Question:

  • “Rude and no manners customer service”

Request for Information Question:

  • “Question on drinks”

Shipping and Delivery Question:

  • “Delivery”

Refund Question:

  • “Refund”

Other Question:

  • “Missed points”
  • “Worst experience”
  • “Lost tea order”

About

Summary

Coffee Bean Direct is a dedicated gourmet coffee roaster, not a middleman. The company operates out of its roasting facility in central New Jersey and roast/pack its products immediately prior to shipment. Coffee Bean Direct supplies coffee and tea to thousands of cafes and restaurants, offering Regular Coffee, Coffee Blends, Flavored Coffee, as well as Black TeasGreen Teas, Herbal Teas, Flavored Teas, Wulong Tea, etc. The company's online store is secured by the latest in encryption and data storage methods. Orders can be placed online at any time or via the phone during business hours at 888-BEANS-11888-232-6711. The mailing address of the company is PO Box 538Stockton, NJ 08559.

Coffee Bean Direct reviews and complaints

Coffee Bean Direct is ranked 8 out of 700 in Fast Food category

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