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Contact Coffee Bean Direct Customer Service

Coffee Bean Direct Phone Numbers and Emails

Toll-Free Number:

  • (888) 232-6711
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Coffee Bean Direct Emails:

Customer Service
General Info
Legal
Privacy Inquiries
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How to Contact Coffee Bean Direct?

Most Popular Number:

(888) 232-6711
Total calls: 26 Last call: Apr 29, 2025
author avatar
PissedConsumer Reporter

For any inquiries or assistance, customers can contact Coffee Bean Direct phone number. The company’s their toll-free helpline is 1-888-232-6711. There is only one phone number for customers to dial and get the help one needs. Customer service hours are Monday through Friday from 8:30 AM to 4:30 PM ET. Outside these hours, the support team provides an automated response. This is the main Coffee Bean Direct phone number for support.

Yes, you can email Coffee Bean Direct customer service for assistance. For general inquiries, use contactus@coffeebeandirect.com. There is another email address for more general information. You can reach out to the support team in info@coffeebeandirect.com. For legal or privacy-related concerns, reach out to the contact team at privacy@coffeebeandirect.com or legal@coffeebeandirect.com. Once you send an email, the company’s support team responds in two to three days.

The Coffee Bean Direct office address is at Coffee Bean Direct LLC, 843 Route 12, B10 Frenchtown, New Jersey 08825, United States. It serves as the main point of contact for corporate matters and customer inquiries. The Coffee Bean Direct mailing address is PO Box 538, Stockton, NJ 08559. Customers with queries can mail them to this address.

Coffee Bean Direct Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Coffee Bean Direct is 8882326711.

  • The longest wait times are on Wednesday and Tuesday, while the shortest are on Thursday.

  • People call Coffee Bean Direct mainly because of product/ service, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Coffee Bean Direct Website:

Coffee Bean Direct Help Center:

Corporate Office Address:

Coffee Bean Direct LLC
843 Route 12, B10
Frenchtown, New Jersey 08825
United States

Other Info (opening hours):

Customer Service Hours (ET):

Monday - Friday: 8:30am - 4:30pm


Mailing Address:

P.O. Box 538

Stockton, NJ 08559

More contact details

Coffee Bean Direct Rating Based on 1 Reviews

Rating details

1.8
more details
Quality of Food
Nutrition Description
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Coffee Bean Direct Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Coffee Bean Direct?

Product/ Service Question:

  • “Complaint”
  • “Complain”

Payments and Charges Question:

  • “For not modify my bill”
  • “Money missing ftom my Coffee Bean App”

Cards Question:

  • “I downloaded a $25 gift card. It came up on my phone is $25. I went to use it and it said zero balance and I already threw away the gift card that I downloaded. I'm not real happy.”
  • “Gifts card”

Website/ Application Question:

  • “App issues”
  • “I opened a second coffeebean app by mistake”

Staff Question:

  • “Rude and no manners customer service”

Account Question:

  • “Rewards”

Request for Information Question:

  • “Question on drinks”

Shipping and Delivery Question:

  • “Delivery”

Refund Question:

  • “Refund”

Other Question:

  • “Missed points”
  • “Worst experience”
  • “Lost tea order”

About

Summary

Coffee Bean Direct is a dedicated gourmet coffee roaster, not a middleman. The company operates out of its roasting facility in central New Jersey and roast/pack its products immediately prior to shipment. Coffee Bean Direct supplies coffee and tea to thousands of cafes and restaurants, offering Regular Coffee, Coffee Blends, Flavored Coffee, as well as Black TeasGreen Teas, Herbal Teas, Flavored Teas, Wulong Tea, etc. The company's online store is secured by the latest in encryption and data storage methods. Orders can be placed online at any time or via the phone during business hours at 888-BEANS-11888-232-6711. The mailing address of the company is PO Box 538Stockton, NJ 08559.

Coffee Bean Direct reviews and complaints

Coffee Bean Direct is ranked 108 out of 491 in Fast Food category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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