The company has a single toll-free helpline, (877) 236-1756, to consult its agents for all purposes, from general inquiries to specific issues and complaints. The Cocokind phone number is best for order cancellations, modifications, returns, refunds, account access, shipping, and tracking issues. Those with other urgent inquiries can call Cocokind customer service for quick responses during working hours. However, provide all the information required to resolve the issue for better services.
The customer service team handles user queries and concerns via four emails. Clients seeking general information and assistance can write to info@cocokind.com. Cocokind’s contact email, sales@cocokind.com, is for business sales, wholesale, and distribution inquiries. Those requesting influencer collaboration can use influencer@cocokind.com to reach the relevant department during working hours. Lastly, uspartnerships@cocokind.com is the Cocokind email for brand collaboration requests. Users must note that email responses can take several hours or days, making them less reliable in urgent cases.
The Cocokind headquarters, Onekind.25 Inc., is in the United States at 660 4th St. #176, San Francisco, California 94107. Customers unable to resolve their problems online can send a letter or visit the corporate office for better assistance. When arriving at the Cocokind address, make an appointment with the relevant agent over the phone beforehand. Those sending a letter must provide complete details and proof to support the claim for better assistance.
Cocokind’s office hours are not mentioned on their official website. However, the customer service team tries to respond to all requests efficiently. Users intending to consult in person can book an appointment, while those reaching out online must explain their issue in detail to ensure an effective response. Clients unable to connect with the agent can browse the featured information on the company website for quick self-assistance at any time.
To request online assistance, visit the Contact Us page on the company website and complete the form by providing your name, email address, phone number, and the message. Clicking Send will relay your request to Cocokind customer service, which will respond with a solution to your problem within working hours. The website also features detailed information and links to follow the company on Facebook, Instagram, TikTok, and YouTube to help users learn more about their services and policies.
