Contact Coastal Heritage Bank Customer Service

The company has published two options for agents to reach them via email. Users requesting app support can contact Coastal Heritage Bank customer service at it@coastalheritagebank.com. To opt out of marketing emails, submit your request to the media department via operations@coastalheritagebank.com. Emailing is best for general inquiries that do not require the sharing of personal or sensitive information. However, if it is necessary to provide these details, you may send written correspondence to Coastal Heritage Bank’s corporate office at 195 Washington Street, Weymouth, Massachusetts 02188, United States.

Users consulting the company agents for assistance with telephone banking can request their services 24 hours a day. However, the hours to contact Coastal Heritage Bank customer service, especially in person, may be limited. Users can confirm this via the official website or by calling the agent to book an appointment in the department of their concern. That will help them confirm the agent’s availability and avoid any inconvenience.

The Coastal Heritage Bank website has a “Send us a Message” form on its Customer Service page. Clients with any issue or inquiry can complete it by providing their full name, address details, phone number, email, and a message. However, they must not include any sensitive personal or account-related information in the message, as it may be risky. Once they submit the request, Coastal Heritage Bank customer service will review it and respond as soon as possible. Users can also perform online banking operations via the mobile app, making it convenient to check balances, transfer funds, deposit checks, and pay bills, reducing the need to do everything via phone. Users seeking help related to any of these can reach the agents via Facebook, LinkedIn, or Instagram during Coastal Heritage Bank’s hours. They can also follow the company's YouTube channel for information and updates.