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Coastal Contacts is now ContactsDirect

Contact Coastal Contacts Customer Service

Coastal Contacts Phone Numbers and Emails

Toll-Free Number:

  • (866) 333-6888
Call customer service
Send Message

Customer Service:

  • (844) 553-6737
    North America only
  • (855) 592-2237

Legal:

  • (513) 765-4321
    Privacy Inquiries

Coastal Contacts Emails:

Customer Service
Legal
Privacy Inquiries
corporate.communication@luxottica.com
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Coastal Contacts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Coastal Contacts is 8663336888. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Thursday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.

  • People call Coastal Contacts mainly because of product/ service, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

Luxottica of America Inc.
4000 Luxottica Pl
Mason, Ohio 45040
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:30am – 8:00pm EST

Saturday: 9:00am – 5:30pm

Sunday: Closed

More contact details

Coastal Contacts Rating Based on 2 Reviews

Rating details

2.8
more details
Price Affordability
Customer service
Diversity of Products or Services
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of Coastal Contacts Customer Service Calls

31 TOTAL
CALLS
04:26 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Coastal Contacts?

Product/ Service Question:

  • “How the warranty works life time”
  • “Broken sunglasses”

Shipping and Delivery Question:

  • “My order. I paid for express shipping need to know when it will arrive”
  • “Order not received”

Return/ Replace Question:

  • “Replacement”

Other Question:

  • “To order someone else some tires”
  • “Repair”
  • “Pour une commande qui n'a pas délivré”

About

Summary

Coastalcontacts has become the largest online retailer of eyeglasses and contact lenses in North America, by offering an alternative method of purchasing eyewear online, and supplying its customers with the same designer brands and products offered in brick-and-mortar stores for half the price. Coastalcontacts offers a unique selection of eyewear styles from geek chic to business casual, carefully selected based on fashion trends and feedback from clients. A wide selection of Contact Lenses, Glasses, Sunglasses and Accessories are all available at Coastalcontacts. Such innovative tools as Virtual Mirror and "Find Your Perfect Fit" are used for shopping convenience of the companys clients.

Coastal Contacts reviews and complaints

Coastal Contacts is ranked 63 out of 1229 in Medical Supplies and Equipment category

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