Contact Coastal Contacts Customer Service
Coastal Contacts Phone Numbers and Emails
Toll-Free Number:
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(866) 333-6888
Customer Service:
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(844) 553-6737North America only
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(855) 592-2237
Legal:
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(513) 765-4321Privacy Inquiries
Coastal Contacts Emails:
Coastal Contacts Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Coastal Contacts is 8663336888. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Thursday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.
People call Coastal Contacts mainly because of request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Coastal Contacts is 8663336888. 94% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Thursday, while the shortest are on Saturday and Sunday. The average call time is 4 minutes.
People call Coastal Contacts mainly because of request for information, payments and charges.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8:30am – 8:00pm EST
Saturday: 9:00am – 5:30pm
Sunday: Closed
Summary of Coastal Contacts Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Coastal Contacts?
Request for Information Question:
- “Contacts”
- “I recived the wrong strength contacts. You sent -3 and i need +3.”
- “Need contacts”
Product/ Service Question:
- “How the warranty works life time”
- “Broken sunglasses”
Payments and Charges Question:
- “Receipt”
- “Receipts”
Shipping and Delivery Question:
- “My order. I paid for express shipping need to know when it will arrive”
- “Order not received”
Return/ Replace Question:
- “You have my incorrect address!!!!”
- “Replacement”
Other Question:
- “To order someone else some tires”
- “Repair”
- “Pour une commande qui n'a pas délivré”
About
Coastalcontacts has become the largest online retailer of eyeglasses and contact lenses in North America, by offering an alternative method of purchasing eyewear online, and supplying its customers with the same designer brands and products offered in brick-and-mortar stores for half the price. Coastalcontacts offers a unique selection of eyewear styles from geek chic to business casual, carefully selected based on fashion trends and feedback from clients. A wide selection of Contact Lenses, Glasses, Sunglasses and Accessories are all available at Coastalcontacts. Such innovative tools as Virtual Mirror and "Find Your Perfect Fit" are used for shopping convenience of the companys clients.
Coastal Contacts is ranked 74 out of 1790 in Medical Supplies and Equipment category