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1.1

I bought a white bag from coach, never use the bag with the tag on it , i opened the bag the color of the bag had turned to yellow, and all of us know how expensive these bags are, called customer service, they said send the bag to us which I did, bag never used with the tag on it, the lady at the customer service said if I did not provide the receit , she will send the bag back or she will will give me instead 66.0 dollars, really for a bad with a coach sign on it and a tag, and it worse more than 300 dollars, I said I lost my bad at united air last year it was not new and they never ask for the receit and they gave me the whole price of the bag which was not even new, this is how it is with them

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Full refund.

Coach Cons: Pissed off.

Location: 45 N Arkansas Ave, Atlantic City, NJ 08401, USA

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