Purchased a large duffle bag for traveling 2 times a year.This is my third year using this bag One of the D-Rings on one end of the bag, where the strap connects to the bag, separated from the bag.
The other end shows that it is just a matter of time before it also separates. Funny part is that the bag has never been completely filled when used.
Extremely disappointed that when I emailed customer service, I received what looked like a form letter and no assurance that they would stand behind the quality of their products.
More Review Details
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Product or service
- Coach Travel Bag
- Review category
- Luxury / Jewelry
Author wants to be contacted by the company. Learn more ›