Contact CNA National Customer Service

The company has published two separate email addresses for general and legal matters. Users consulting for information about the company or to report a specific or technical issue can contact CNA National's customer service at info@cnanational.com. Meanwhile, if consulting for a legal and privacy inquiry, use cnanprivacy@cnanational.com to submit your request to the relevant agent. When doing so, you must also explain your problem in as much detail as possible to ensure effective responses. However, sharing sensitive information via email is not recommended due to security risks.

The company agents are available at the office six days a week at different times. From Monday to Friday, the CNA National hours are from 6:00 AM to 6:00 PM MST. However, the working day is slightly shorter on Saturday as the agents are only available between 6:00 AM and 5:00 PM MST.

To reach CNA National's customer service via the official website, open it in your browser and head to the Contact Us page. Once there, complete the form by providing your full name, email address, phone number, and comment. You must also select the subject most relevant to your concern to ensure your request is routed to the appropriate department. Those consulting for filing claims or checking the status of a claim can also call the company agents for help. Meanwhile, if your purpose is to resolve a general issue or inquiry, consulting the FAQ section is the best option. Regardless of the method you prefer, it is always essential to consult during the CNA National hours for a quick response.