CMS phone number for general customer support is 877-267-2323. You can call this toll-free line to get assistance with any health coverage programs including Medicare, the Children's Health Insurance Program, Medicaid, and the Health Insurance Marketplace. Professional experts will gladly help you with any of your insurance questions. To get connected with the Medicare Service Center, call 800-633-4227. To reach out to the Medicare Service Center TTY, dial 877-486-2048. If you have any urgent questions, issues or inquiries or would like to speak to a live CMS customer support representative, call one of these lines to get assistance.
CMS email for complaints and feedback is 508feedback@cms.hhs.gov. Send your email to this address to share your experience with the company. In case your request is time-sensitive and needs to be addressed as quickly as possible, contact the company by phone.
The company is headquartered in Baltimore. CMS address is 7500 Security Boulevard, Baltimore, Maryland 21244, United States. You can use this address to connect with the company via regular mail and to send any kind of correspondence. Besides its head office, CMS also has 10 additional locations throughout the United States. To connect with a particular office, please visit the “Contacts” page of the CMS website.
Currently, the company doesn’t have an option of reaching out to the support team via the website. The only way to get in touch with CMS is via phone or email. However, CMS website offers a feedback form for sharing your experience with the company. To answer the form, go to the “contacts” page and click the “Feedback” button on the right side of the page. The website also gives access to the full CMS.gov contacts database, so you can easily find any organization you need.
Each organization has its own working schedule. For instance, Benefits Coordination & Recovery Center (BCRC) representatives are ready to assist you Monday through Friday from 8 am to 8 pm EST except for holidays. To learn more about the operation hours of a specific organization, make sure to contact it directly.
