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Contact CMS Customer Service

CMS Phone Numbers and Emails

Toll-Free Number:

  • (877) 267-2323
    Toll Free
Call customer service

Customer Service:

  • (410) 786-3000
    Local
  • (800) 633-4227
    Medicare Service Center
  • (877) 486-2048
    Medicare Service Center TTY
  • (800) 465-3203
    NPI Enumerator
  • (800) 692-2326
    NPI Enumerator TTY
  • (800) 772-1213
    Social Security
  • (800) 537-7697
    TTY
  • (410) 786-0727
    TTY Local
  • (866) 226-1819
    TTY Toll-Free
  • (800) 368-1019

Report Medicare Fraud And Abuse:

  • (800) 447-8477

CMS Email:

Complaints/ Feedback
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How to Contact CMS Customer Service?

Most Popular Number:

(877) 267-2323
Toll Free
author avatar
PissedConsumer Reporter

CMS phone number for general customer support is 877-267-2323. You can call this toll-free line to get assistance with any health coverage programs including Medicare, the Children's Health Insurance Program, Medicaid, and the Health Insurance Marketplace. Professional experts will gladly help you with any of your insurance questions. To get connected with the Medicare Service Center, call 800-633-4227. To reach out to the Medicare Service Center TTY, dial 877-486-2048. If you have any urgent questions, issues or inquiries or would like to speak to a live CMS customer support representative, call one of these lines to get assistance.

CMS email for complaints and feedback is 508feedback@cms.hhs.gov. Send your email to this address to share your experience with the company. In case your request is time-sensitive and needs to be addressed as quickly as possible, contact the company by phone.

The company is headquartered in Baltimore. CMS address is 7500 Security Boulevard, Baltimore, Maryland 21244, United States. You can use this address to connect with the company via regular mail and to send any kind of correspondence. Besides its head office, CMS also has 10 additional locations throughout the United States. To connect with a particular office, please visit the “Contacts” page of the CMS website.

Currently, the company doesn’t have an option of reaching out to the support team via the website. The only way to get in touch with CMS is via phone or email. However, CMS website offers a feedback form for sharing your experience with the company. To answer the form, go to the “contacts” page and click the “Feedback” button on the right side of the page. The website also gives access to the full CMS.gov contacts database, so you can easily find any organization you need.

Each organization has its own working schedule. For instance, Benefits Coordination & Recovery Center (BCRC) representatives are ready to assist you Monday through Friday from 8 am to 8 pm EST except for holidays. To learn more about the operation hours of a specific organization, make sure to contact it directly.

CMS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call CMS is 8772672323. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Monday.

  • People call CMS mainly because of return/ replace, product/ service and request for information.

PissedConsumer Club

Contact Information

CMS Website:

CMS Help Center:

Corporate Office Address:

CMS
7500 Security Boulevard
Baltimore, Maryland 21244
United States

Fax:

+1 (844) 530 3676

CMS Rating Based on 2 Reviews

Rating details

1.0
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of CMS Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CMS?

Return/ Replace Question:

  • “E mail change”

Product/ Service Question:

  • “Stuck”

Request for Information Question:

  • “Please help”

Other Question:

  • “Compliance”
  • “My dog is baking”

About

Summary

CMS stands for Medicare and Medicaid Services. The Medicare and Medicaid programs started in 1965. Since 1965 programs were changed for many times. Today CMS have ten Field offices that were reorganized in February of 2007. The main spheres of CMS care are Medicaid and children's health, Medicare health plans, survey & certification and quality improvement, financial management and many more. Medicare and Medicaid Services provides a great variety of medications and medical equipment. Medicare and Medicaid Services is strongly concerned about health situation in the country. On the CMS official website you will find all the comprehensive information about medicine.

CMS reviews and complaints

CMS is ranked 572 out of 2153 in Insurance category

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