Ottawa, Ontario
2 comments
Not resolved

The first time that I resided with CLV, it was great. Then, I moved (at the same time that the property manager was switched out) and it all went down hill. I moved LITERALLY down the street into a building that had a 2 bedroom.

It is ridden with cockroaches. In the past 6 months that I have lived here, they have had to bring in the exterminators over 4 times. After finding a cockroach almost an inch long, I finally gave up. I called my property manager and demand that they fixed the problem once and for all. After much back and forth, it was finally agreed upon that THE ONLY WAY to fix this infestation was for us to end our lease early and move out.

I note; they fully admitted that the only way to fix the bug problem was to vacate the unit for a while. Now, I have had many problems with management because within the month that we have to move out, they want to do inspections and repairs. I brought up the question of why they were being so urgent on the repairs, and they admitted that they are renting out the unit for March 1.

Thus, there will be absolutely no time to properly treat this cockroach infestation.

Do yourself a favour and do not reside in the Acadia apartments in Ottawa Vanier (Carmen Road). You will put up with so much BS and run around from the management/superintendant and you will be living with both adult and baby bugs running around your entire apartment.

Review about: Clv Group Apartment Rental.

Review #785979 is a subjective opinion of a user.

2.3
Diversity of Products or Services
Staff
Customer service
Website
PRODUCT OR SERVICE Clv Group Apartment Rental
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with CLV Group ?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
CLV_Group
#1109091
CLV Group Verified Representative

Good Afternoon, thank you for reaching out.We sincerely regret to read of your experience.

We are now an official business member of this site and would appreciate a chance to rectify any issues you may have had. Please call us at your convenience at 1-855-258-6011 or email us at customerservice@clvgroup.com detailing your experience.

We look forward to hearing from you.Sincerely, the CLV Group Team.

Anonymous
to CLV_Group #1140117

You couldn't give two *** about this issue. You would rather put peoples heath in jeopardy than resolve an issue. Shame on you.

You May Also Like

Review about Tr Realty Property Management from Los Angeles, California Tr Realty "If you are an investor, home buyer, landlord or a tenant it is clear from these online reviews you don't want to get tangled up with TR Realty or be..." Read more Tr Realty - Review in Real Estate category from San Bernardino, California Tr Realty "TR REALTY LAS VEGAS NEVADA. Bradford Roberts writes fake reviews for himself on zillow. What a ***. His agents litigate with clients and he encourages that. He pays yelp to..." Read more Greystar - Worst living conditions Greystar "Never have I had an experience that required me to go so far as to contact a corporate office, I am not one who cares to complain and typically find..." Read more Review about Clv Group Apartment Rental from Burlington, Ontario CLV Group "One of the worst run buildings i have had the displeasure of living in. Floors are peeling, paint is bubbling. Cupboard doors are crooked in thier newly renovated..." Read more Rosegal - RESOLVED Rosegal "Order No : Z1703211334423875 “Acquired rosegal.com brushes, were very pleased !!! The time will come and you begin to understand that to apply makeup with brushes, much easier and better...." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Horrible- HotHeads Hair SHEDDED so much I asked for a refund Hotheads "Paramount would not issue a refund even though a send them pictures of the shedding issues with their hair. I spent over $300 on hair that lasted maybe 5 weeks,..." Read more Oklahoma Natural Gas made a mess ... Oklahoma Natural Gas "A guy whos truck # is 66730 came out to shut off the gas to the house next to me and made a mess of my plants ''my cactus'' and..." Read more