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Contact Clove Customer Service

How to Reach a Person at Clove

Verified Contact Information

Customer Service Number:

  • 1-267-603-8390
    This number is currently not in service
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Send Message

Business Sales:

group-orders@goclove.com
Group Orders

Customer Service:

support@goclove.com

Media:

press@goclove.com
Press Inquiries

Clove Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Clove Phone Number
1 (267) 603-8390
Average Calls duration
24 seconds
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Employment, request for information, shipping and delivery
Prepare before the call to Clove
Nothing
View full overview

How to Contact Clove?

Most Popular Number:

(267) 603-8390
This number is currently not in service

The Clove phone number 1 (267) 603-8390 is the company's only official customer service helpline. However, since it is currently not in service, Users may contact agents via alternative communication channels. For instance, they can email their requests to the customer service team or reach out via the Clove website. They can also consult the corporate office by mail or in person for assistance if the issue is complex or sensitive.

Several options are available to email Clove’s customer service for different purposes. Users contacting the business sales department for group orders and related queries can email group-orders@goclove.com. For general information or assistance, or to report a technical issue, use support@goclove.com. Consumers with media or press inquiries can consult the relevant agent at press@goclove.com.

Clove’s hours of operation are unspecified. However, the company agents try to address all requests as soon as possible. Although the complexity of the issue may sometimes cause delays, customers must remain patient. Meanwhile, those who are not satisfied with online responses may contact the Clove support team in person at Clove Brand, Inc., 1628 John F Kennedy Boulevard, Suite 1600, Philadelphia, Pennsylvania 19103, United States. However, they are advised to confirm the relevant department's working hours in advance.

The best option to reach the customer care team via the Clove website is to submit the form on its Contact page. However, clients must provide all required details in the form, including their name, email address, subject of concern, and a message. They can also provide additional supporting evidence in attachments to substantiate their claims. Once they click “Send”, Clove’s customer service team will review the request and resolve the problem efficiently. Clients can also leave their message in the online chat by clicking the option in the bottom-right corner of the page. For general updates, it is best to follow the company on Facebook and Instagram using the available links.

PissedConsumer Club

Contact Information

Clove Website:

Clove Help Center:

Corporate Office Address:

Clove Brand, Inc.
1628 John F Kennedy Boulevard, Suite 1600
Philadelphia, Pennsylvania 19103
United States

Summary of Clove Customer Service Calls

57 TOTAL
CALLS
00:36 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Clove?

Shipping and Delivery Question:

  • “Package not delivered”
  • “Wrong address on order”
  • “Did not get my correct order”

Return/ Replace Question:

  • “Return concern”
  • “Exchange size”
  • “Changing shoe size”

Request for Information Question:

  • “Looking for an apartment”
  • “Need help”
  • “Concern”

Activation/ Cancellation Question:

  • “Cancel order”

Refund Question:

  • “Refund transaction”
  • “Refund”

Employment Question:

  • “Need 1099-K”

Product/ Service Question:

  • “Not answering my e-mails and got error messages”

Cards Question:

  • “Haven’t received gift card”

Other Question:

  • “My order”
  • “Shoes”
  • “Inquiring”

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