Contact Cloud9 Customer Service

Clients can use one of the following emails to reach Cloud9 customer care, depending on their reason for consultation. To consult the business customer service team for partnership inquiries, email partners@cloud9.gg. The Cloud9 contact email store@cloud9.gg is for store queries. Those requesting general information and help can write to support@cloud9.gg. To submit job applications or inquire about fresh career opportunities in the company, use the Cloud9 email recruiting@cloud9.gg to reach the relevant department.

Customers who cannot receive satisfactory solutions to their problems online can visit the Cloud9 headquarters for better assistance. The address is Cloud9 Esports, Inc., 2720 Neilson Way Ste 5697, Santa Monica, California 90409, United States. When consulting Cloud9 customer service in person, you should make an appointment in the relevant department over the phone beforehand for convenience. Those unable to arrive in person can send a letter to the Cloud9 address and expect an answer within a few days or weeks. If the matter is urgent, it is best to seek Cloud9’s help via phone or email.

Cloud9’s hours of operation are between 8:00 AM and 5:00 PM on weekdays. While the offices are closed on weekends and holidays, users can still email their concerns. The company also provides options to contact Cloud9 support for emergency assistance 24/7 that users can explore on its official website. Lastly, clients consulting the customer service team via the Cloud9 chat can reach out Monday through Friday between 8:00 AM and 4:00 PM EST for efficient assistance.

To reach the company agents online, visit the Cloud9 website and click Contact on the homepage. That will direct you to a new page with a list of department-specific emails. Use the most relevant one and submit a request for assistance between business hours. You can also complete the Cloud9 contact form on the same page by providing your name, email, subject of concern, and the message. Once done, click Submit so the customer service team can review the request and respond efficiently. Clients with general queries can also browse through the FAQs for self-help.