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Cloud Phone Numbers and Emails

Toll-Free Number:

  • (877) 924-8749
Call customer service
Send Message

Cloud Emails:

Jobs/ Career
Talent Operations
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Trademark Inquiries
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How to Contact Cloud?

Most Popular Number:

(877) 924-8749
Total calls: 89 Issue resolved: 1 Last call: Apr 17, 2025
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PissedConsumer Reporter

If you need to contact Cloud customer service, call the toll-free number 1-877-924-8749 or the Cloud Software Group's regular telephone number at 1-954 -267-2222. Cloud representatives are available at both Cloud phone numbers to help with general offerings, services, technical bugs, or any general inquiries. If the person answering your call cannot help immediately, he will refer your call to someone who can assist.

If you prefer to contact the company in writing rather than by phone, there are various Cloud email addresses to use to request help. For job and career opportunities and talent operations, send your details via email to taoperations@cloud.com. To inquire about general matters, send your email to askhr@cloud.com. People who want to ask about copyright infringement must email copyright@cloud.com. Privacy@cloud.com is the email address for privacy issues, and trademark inquiries can be addressed to trademarks@cloud.com. Other legal-related inquiries must be sent to lawenforcement@cloud.com.

Cloud users can request to meet with senior representatives of the company in person if they have complex and delicate matters to discuss. These meetings usually take place at Cloud headquarters. The headquarters is at the Cloud corporate address at Cloud Software Group, Inc., 851 West Cypress Creek Road, Fort Lauderdale, Florida 33309, United States. Customers can also mail letters and official documents to any company's mailing address. Correspondence to the Chief Privacy Officer can be addressed to 100 District Avenue, Burlington, MA 01803, or Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin, Ireland. The Senior Project Manager's address is Talent Operations, 899 West Cypress Creek Road, Fort Lauderdale, FL 33309.

Cloud customer care operates 24/7. The team will respond as soon as possible. However, email responses can take two to three working days. Thus, for urgent issues that need immediate attention, please call customer care. For complex concerns, you can also book an appointment at the Cloud office.

The Cloud website is an important part of customer support. It contains a lot of relevant information. If you don't find what you need or need more help, use the live chat feature in the Cloud Software Group support resources.

Cloud Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Cloud is 8779248749.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Cloud mainly because of product/ service, staff and account.

View full overview ›
PissedConsumer Club

Contact Information

Cloud Website:

Cloud Help Center:

Corporate Office Address:

Cloud Software Group, Inc.
851 West Cypress Creek Road
Fort Lauderdale, Florida 33309
United States

Other Info (opening hours):

Mailing Addresses:

Attn: Chief Privacy Officer

100 District Avenue

Burlington, MA 01803


Attn: Chief Privacy Officer

Eastpoint Business Park

Alfie Byrne Rd, East Wall

Dublin, Ireland


Senior Project Manager, Talent Operations

899 West Cypress Creek Road

Fort Lauderdale, FL 33309

More contact details

Cloud Rating Based on 4 Reviews

Rating details

3.0
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Privacy and Data Security

Rating stats

Rating trend

Summary of Cloud Customer Service Calls

86 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cloud?

Product/ Service Question:

  • “My phone a crack and it's not staying on what it's going to do next”
  • “Storage”
  • “My purchase”

Staff Question:

  • “Customer service”
  • “New service”
  • “No service”

Account Question:

  • “My phone is locked and I can't unlock it in anyway”
  • “Locked sim slot”
  • “Need to reset my password”

Return/ Replace Question:

  • “Exchange”
  • “I want to change my number.”
  • “Return”

Payments and Charges Question:

  • “I’m receiving text that my iCloud is closing-is this a legit text or fraud”
  • “Payment”
  • “Random charging on different cards? Am I even up to date on payments”

Activation/ Cancellation Question:

  • “Activate phone”
  • “Want to cancel my enrollment due to tablet being broken/or damaged”

Cards Question:

  • “We put a new card on file & keep getting a notification it’s going to be canceled, they are wanting us to put a card number in the email me want you to run the new card or tell us it’s a scam. Thanks”
  • “Sim card locked”

Request for Information Question:

  • “Need to talk to someone”

Website/ Application Question:

  • “Have sim installed/set up for extra storage, space”

Other Question:

  • “My phone has problems making calls andwantu8”
  • “Stolen phone”
  • “50bgb $1.99”

Compare Cloud Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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