Contact Cloud Customer Service
Cloud Phone Numbers and Emails
Toll-Free Number:
-
(877) 924-8749
Cloud Emails:
Cloud Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Cloud is 8779248749.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Cloud mainly because of product/ service, staff and account.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Cloud is 8779248749.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Cloud mainly because of product/ service, staff and account.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Cloud Website:
Cloud Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Attn: Chief Privacy Officer
100 District Avenue
Burlington, MA 01803
Attn: Chief Privacy Officer
Eastpoint Business Park
Alfie Byrne Rd, East Wall
Dublin, Ireland
Senior Project Manager, Talent Operations
899 West Cypress Creek Road
Fort Lauderdale, FL 33309
Summary of Cloud Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cloud?
Product/ Service Question:
- “My phone a crack and it's not staying on what it's going to do next”
- “Storage”
- “My purchase”
Staff Question:
- “Customer service”
- “New service”
- “No service”
Account Question:
- “My phone is locked and I can't unlock it in anyway”
- “Locked sim slot”
- “Need to reset my password”
Return/ Replace Question:
- “Exchange”
- “I want to change my number.”
- “Return”
Payments and Charges Question:
- “I’m receiving text that my iCloud is closing-is this a legit text or fraud”
- “Payment”
- “Random charging on different cards? Am I even up to date on payments”
Activation/ Cancellation Question:
- “Activate phone”
- “Want to cancel my enrollment due to tablet being broken/or damaged”
Cards Question:
- “We put a new card on file & keep getting a notification it’s going to be canceled, they are wanting us to put a card number in the email me want you to run the new card or tell us it’s a scam. Thanks”
- “Sim card locked”
Request for Information Question:
- “Need to talk to someone”
Website/ Application Question:
- “Have sim installed/set up for extra storage, space”
Other Question:
- “My phone has problems making calls andwantu8”
- “Stolen phone”
- “50bgb $1.99”
Compare Cloud Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.