Skip to content
Write review For Business
  • Login

Contact Close Customer Service

How to Reach a Person at Close

Verified Contact Information

Toll-Free Number:

  • 1-833-462-5673
Call Now
Send Message

Customer Service:

success@close.com
support@close.com

Legal:

dpo@close.com

Sales/ Reservations:

sales@close.com

Close Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Close Phone Number
1 (833) 462-5673
Average Hold Time
00:02:00
Average Calls duration
3 minutes
Most Popular Close Email Address
success@close.com
Close Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Close?

Customers can contact the Close office via a single toll-free helpline, (833) 462-5673. The agents actively handle account setup and onboarding issues and provide billing and management services over the phone. Those consulting for technical troubleshooting, feature guidance, security & compliance inquiries, and VoIP issues can also use the Close phone number to reach out during working hours.

The company has published three emails advising its agents on different purposes. Close's contact email, support@close.com, is for general customer service. Those with legal issues or inquiries can reach the relevant department at dpo@close.com. Use the Close email, sales@close.com, for assistance during working hours for sales and reservations. Emailing is reliable for non-urgent issues that require additional context or proof to be supported.

The Close support team is available in the company headquarters, Elastic Inc., at P.O. Box 7775 #69574, San Francisco, California 94120-7775, United States. Customers can visit this address or mail their queries and concerns for better assistance. That is especially recommended for matters that are too complex to resolve online. However, it can take relatively longer for the issues to be addressed. That makes it comparatively less feasible than the Close contact number and emails in urgent cases.

To reach the customer service team via the Close website, scroll to the bottom of its homepage and click on Help Centre. On the next page, click the chat icon in the bottom-right corner for real-time assistance from the support team. This option is ideal for quick questions and immediate help. Those with questions about the company's services and policies can benefit from the self-service resources, including comprehensive guides, articles, and FAQs. The company also has an active presence on social media platforms, including Facebook, LinkedIn, YouTube, and X, that users can follow for news and updates.

PissedConsumer Club

Contact Information

Close Website:

Close Help Center:

Corporate Office Address:

Elastic Inc.
P.O. Box 7775 #69574
San Francisco, California 94120-7775
United States

Other Info (opening hours):

Mailing Address:

PO Box 1145

Jackson, WY 83001

More contact details

Why Customers Call Close?

Top Reasons of Customers Calls

  • Payments and Charges 33%
  • Account 33%
  • Request for Information 17%
  • Customer Inquiries & Issues 17%

Payments and Charges

33%
  • "I was overcharged for last month's plan. I wan5 a refund and I want to quit the platform and rem9ve my credit card"
  • "Double charge monthly fee"

Account

33%
  • "Attach phone number to associate"
  • "They've blocked our account"

Request for Information

17%
  • "I want to talk with customer service"

Customer Inquiries & Issues

17%
  • "I can't send our text messages"

Compare Close Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Spotio
Spotio Customer Service
RideMovi
RideMovi Customer Service
Algoriddim
Algoriddim Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Close? What happened? What can we help you with?
Submit review Don't show this popup
Close
Reviews Contacts Community