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Contact Cleveland Water Customer Service

How to Reach a Person at Cleveland Water

Verified Contact Information

Customer Service Number:

  • 1-216-664-3130
Call Now
Send Message

Customer Service:

  • 1-216-664-2444
    Water Program

Emergency/ Hotline:

  • 1-216-664-3060
    Water Emergency Line

Customer Service:

watercas@clevelandwater.com

Technical Support:

websiteinquiries@clevelandwater.com
Website Issues

How to Contact Cleveland Water?

Cleveland Water provides its customers with several methods of communication: phone service, email, or an online contact form. The Cleveland phone number, 1-216-664-3130 is for almost all other inquiries, billing issues, etc. Call the Water Emergency Line at 1-216-664-3060 for emergency problems regarding water services and things requiring immediate attention. The Water line can be reached after hours and is 24/7 at 1-216-664-2444 for anything concerning.

Customers can find different addresses set out by Cleveland Water according to the inquiry type. Customer Service general inquiries can be sent to Cleveland Water email at watercas@clevelandwater.com. Technical inquiries or problems with the website should be emailed to websiteinquiries@clevelandwater.com. This is a rapid means of assistance without really talking on the phone.
The official address of Cleveland Water is 1201 Lakeside Ave, Cleveland, OH 44114, USA. Any official correspondence, paperwork, or other written communication that may need to be delivered will be sent to this Cleveland Water office address.

Cleveland Water's working hours vary depending on the services offered. Representatives are available Monday through Friday from 7:30 AM to 5:30 PM for general customer service. The Water Emergency line is available 24 hours a day for major water leaks, water main breaks, or other urgent issues.

Inquiries can also be made on the Cleveland Water website. The Contact US page contains all pertinent phone numbers and email addresses, as well as the physical address of the business. It also offers an online contact form that requires First Name and Last Name, Company/Business Name, Email, Phone Number, Service Address, Inquiry Type (bill inquiry, meter issue, payment inquiry, etc.), and a detailed field regarding the concern. Once they have completed the form, the customers may press the Submit button to send their inquiry to the Cleveland Water support team.

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Contact Information

Cleveland Water Website:

Cleveland Water Help Center:

Corporate Office Address:

Cleveland Water
1201 Lakeside Avenue
Cleveland, Ohio 44114
United States

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