Skip to content
Write review For Business
  • Login
Season tickets are already available on the official website.

Contact Cleveland Guardians Customer Service

Cleveland Guardians Phone Numbers and Emails

Toll-Free Number:

  • (866) 239-1284
Call customer service
Send Message

Customer Service:

  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (216) 420-4327
    Team Shop
  • (216) 420-4487

Accessibility:

  • (512) 434-1542
    International Customers

Legal:

  • (212) 931-7800
  • (646) 495-4091

Cleveland Guardians Emails:

Accessibility
Customer Service
Closed Captioning, Fan Services
Legal
Privacy Inquiries
Media
customerservice@mlb.com
MLB Advanced Media, L.P.
teamstore@cleguardians.com
Team Shop
fanfeedback@guardians.mlb.com
Tickets
Is this your business?

How to Contact Cleveland Guardians?

Most Popular Number:

(866) 239-1284
Total calls: 33 Issue resolved: 1 Last call: Apr 11, 2025
author avatar
PissedConsumer Reporter

If you have questions that require immediate solution, reach the Cleveland Guardians customer service representative at the following number: 866-244-2291. This line is available on the USA territory only. For calls from overseas, use the following international line: 315-203-6761. To ask questions about the privacy policy, use the following Cleveland Guardians contact: 646-495-4091.

To talk with the Cleveland Guardians specialist in writing, email fanservices@cleguardians.com. Apply there with any questions related to the company. Need to contact MLB Auctions customer service? Send a letter to authentication@mlb.com. To report general accessibility issues, use the following Cleveland Guardians contact: accessibility@mlb.com. Regarding privacy policy, email dataprivacy@mlb.com.

The Cleveland Guardians head office is located in the United States at Cleveland Guardians Progressive Field, 2401 Ontario St. Cleveland, Ohio 44115, United States. Visit it if you have matters related to the business or corporate company side that you can discuss in person only. To better understand how to get to the office, carefully familiarize yourself with the Cleveland Guardian's address location on the map.

The customer service team operates during the following business hours: Monday through Friday from 9 a.m. to 6 p.m. ET. The weekends are days off. To familiarize yourself with the whole list of the days when the Cleveland Guardians customer service team does not operate, visit the page with the company contacts. We will consider how to go to it in the next block of answers.

To contact the Cleveland Guardians specialist via the official company website, navigate to the bottom menu. Follow “Help/Contact Us” and click on “Contact MLB Support” in the “Featured Articles” block. You’ll be directed to a separate page where you should click on the “Still Need Help?” button and fill out a contact form. To use a Cleveland Guardians support chat option, click on the blue button in the lower right corner of the “Help/Contact Us” page.

Cleveland Guardians Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Cleveland Guardians is 8662391284. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call Cleveland Guardians mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Cleveland Guardians Website:

Cleveland Guardians Help Center:

Corporate Office Address:

Cleveland Guardians
Progressive Field, 2401 Ontario St.
Cleveland, Ohio 44115
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Fax:

+1(216) 420-4430

Cleveland Guardians Rating Based on 3 Reviews

Rating details

1.0
more details
Value for money
Advertised vs Delivered
Reliability
Customer service

Rating stats

Rating trend

How Good is Cleveland Guardians's Customer Service?

Michaila Pvm
Michaila Pvm
Feels Satisfied | Sep 05, 2023

I LOVE BULLET BOB FELLER NUMBER 19 FOR CLEVELAND INDIANS IN THE PAST!
I MET 2ND BASEMAN DUANE KUIPER IN THE 1970S WHEN I WAS A CHILD!
PLEASE GIVE ME A BOB FELLER NUMBER 19 CLEVELAND JERSEY!
PLEASE GIVEVME SIZE 4X!
PLEASE MAIL IT TO BRIAN KEITH GARCIA AT THE ADDRESS OF 2727 MARINA BLVD, APARTMENT 209, SAN LEANDRO CALIFORNIA USA 94577 5**-**5-8571!
BOB FELLER BULLET BOB IS MY FAVORITE MAJOR LEAGUE PITCHER IN HISTORY!
I LOVE CLEVELAND BASEBALL HISTORY!
I LOVE BOB BULLET BOB FELLER!

Read full quote
Kaizley Xrw
Kaizley Xrw
Feels Disappointed | Jul 30, 2023

No one answered

Read full quote

Summary of Cleveland Guardians Customer Service Calls

62 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cleveland Guardians?

Product/ Service Question:

  • “Anniversary announcement at tonight's game”
  • “Anniversery announcement at tonights game”
  • “Purchase tickets”

Return/ Replace Question:

  • “Cannot correct info in mlb account”
  • “Replacement tockets”
  • “Incorrect purchase”

Request for Information Question:

  • “About my tickets”
  • “Handicapped information”
  • “Cell phone tix not available how to gain entrance”

Cards Question:

  • “My daughter lost her purple coach purse and inside was her house keys, her the Bengals credit card, her I D card card, about 5 dollars and some change and apple ear buds.”

Other Question:

  • “Bad experience with box office”
  • “Add to tv”
  • “Wanna see if any one is injured”

Compare Cleveland Guardians Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cleveland Guardians? What happened? What can we help you with?
Submit review Don't show this popup