Contact Cleveland Guardians Customer Service
How to Reach a Person at Cleveland Guardians
Verified Contact Information
Toll-Free Number:
-
1-866-239-1284
Customer Service:
-
1-315-203-6761International
-
1-888-652-7467MLB Advanced Media, L.P.
-
1-216-420-4327Team Shop
Cleveland Guardians Emails:
Accessibility
Customer Service
Authenticator, Closed Captioning, Fan Services
Legal
Privacy Inquiries
Cleveland Guardians Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Cleveland Guardians Phone Number
1 (866) 239-1284
Average Hold Time
00:01:57
Average Calls duration
4 minutes
Most Popular Cleveland Guardians Email Address
fanservices@cleguardians.com
Cleveland Guardians Live Agent Availability
28% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
View full overview ›
Cleveland Guardians Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Cleveland Guardians Phone Number | 1 (866) 239-1284 |
| Average Hold Time | 00:01:57 |
| Average Calls duration | 4 minutes |
| Most Popular Cleveland Guardians Email Address | fanservices@cleguardians.com |
| Cleveland Guardians Live Agent Availability | 28% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 57% phone, 43% email |
| Common Reasons for Contact | Request for information, product/ service and return/ replace |
Call Volume by Day
Contact Information
Cleveland Guardians Website:
Cleveland Guardians Help Center:
Corporate Office Address:
Cleveland Guardians
Progressive Field, 2401 Ontario St.
Cleveland,
Ohio
44115
United States
Other Info (opening hours):
MLB Advanced Media, L.P.
Privacy Administrator
1271 Avenue of the Americas
New York, NY 10020
Fax:
+1(216) 420-4430
Summary of Cleveland Guardians Customer Service Calls
85
TOTAL
CALLS
CALLS
03:34
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cleveland Guardians?
Request for Information Question:
- “I need help”
- “Question on tickets I bought online”
- “About my tickets”
Product/ Service Question:
- “Purchase tv package”
- “Anniversary announcement at tonight's game”
- “Anniversery announcement at tonights game”
Return/ Replace Question:
- “Exchange ticket”
- “Cannot correct info in mlb account”
- “Replacement tockets”
Refund Question:
- “Refund”
Cards Question:
- “My daughter lost her purple coach purse and inside was her house keys, her the Bengals credit card, her I D card card, about 5 dollars and some change and apple ear buds.”
Other Question:
- “Tv”
- “Trying to get guardian on tv for father”
- “Secure the party suite”
Compare Cleveland Guardians Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Cleveland Guardians