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Contact Cleveland Guardians Customer Service

How to Reach a Person at Cleveland Guardians

Verified Contact Information

Toll-Free Number:

  • 1-866-239-1284
Call customer service
Send Message

Customer Service:

  • 1-315-203-6761
    International
  • 1-888-652-7467
    MLB Advanced Media, L.P.
  • 1-216-420-4327
    Team Shop
  • 1-216-420-4487
  • 1-866-244-2291

Accessibility:

  • 1-512-434-1542
    International Customers

Legal:

  • 1-212-931-7800
  • 1-646-495-4091

Cleveland Guardians Emails:

Accessibility
Customer Service
Authenticator, Closed Captioning, Fan Services
Legal
Privacy Inquiries
Media
customerservice@mlb.com
MLB Advanced Media, L.P.
teamstore@cleguardians.com
Team Shop
fanfeedback@guardians.mlb.com
Tickets

Cleveland Guardians Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Cleveland Guardians Phone Number
1 (866) 239-1284
Average Hold Time
00:01:57
Average Calls duration
4 minutes
Most Popular Cleveland Guardians Email Address
fanservices@cleguardians.com
Cleveland Guardians Live Agent Availability
28% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Cleveland Guardians?

Most Popular Number:

(866) 239-1284
Total calls: 47 Issue resolved: 1 Last call: Apr 6, 2026

If you have questions that require immediate solution, reach the Cleveland Guardians customer service representative at the following number: 866-244-2291. This line is available on the USA territory only. For calls from overseas, use the following international line: 315-203-6761. To ask questions about the privacy policy, use the following Cleveland Guardians contact: 646-495-4091.

To talk with the Cleveland Guardians specialist in writing, email fanservices@cleguardians.com. Apply there with any questions related to the company. Need to contact MLB Auctions customer service? Send a letter to authentication@mlb.com. To report general accessibility issues, use the following Cleveland Guardians contact: accessibility@mlb.com. Regarding privacy policy, email dataprivacy@mlb.com.

The Cleveland Guardians head office is located in the United States at Cleveland Guardians Progressive Field, 2401 Ontario St. Cleveland, Ohio 44115, United States. Visit it if you have matters related to the business or corporate company side that you can discuss in person only. To better understand how to get to the office, carefully familiarize yourself with the Cleveland Guardian's address location on the map.

The customer service team operates during the following business hours: Monday through Friday from 9 a.m. to 6 p.m. ET. The weekends are days off. To familiarize yourself with the whole list of the days when the Cleveland Guardians customer service team does not operate, visit the page with the company contacts. We will consider how to go to it in the next block of answers.

To contact the Cleveland Guardians specialist via the official company website, navigate to the bottom menu. Follow “Help/Contact Us” and click on “Contact MLB Support” in the “Featured Articles” block. You’ll be directed to a separate page where you should click on the “Still Need Help?” button and fill out a contact form. To use a Cleveland Guardians support chat option, click on the blue button in the lower right corner of the “Help/Contact Us” page.

PissedConsumer Club

Contact Information

Cleveland Guardians Website:

Cleveland Guardians Help Center:

Corporate Office Address:

Cleveland Guardians
Progressive Field, 2401 Ontario St.
Cleveland, Ohio 44115
United States

Other Info (opening hours):

MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Fax:

+1(216) 420-4430

Summary of Cleveland Guardians Customer Service Calls

85 TOTAL
CALLS
03:34 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cleveland Guardians?

Request for Information Question:

  • “I need help”
  • “Question on tickets I bought online”
  • “About my tickets”

Product/ Service Question:

  • “Purchase tv package”
  • “Anniversary announcement at tonight's game”
  • “Anniversery announcement at tonights game”

Return/ Replace Question:

  • “Exchange ticket”
  • “Cannot correct info in mlb account”
  • “Replacement tockets”

Refund Question:

  • “Refund”

Cards Question:

  • “My daughter lost her purple coach purse and inside was her house keys, her the Bengals credit card, her I D card card, about 5 dollars and some change and apple ear buds.”

Other Question:

  • “Tv”
  • “Trying to get guardian on tv for father”
  • “Secure the party suite”

Compare Cleveland Guardians Customer Service To

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