Contact Clearly Customer Service

If your matter requires attaching screenshots, receipts, or other visual materials, use written communication by sending a letter to the following Clearly email: customerservice@clearly.ca. This channel of communication is designed to ask about products for vision, resolve ordering issues, find out general information about the company, etc.

Clearly operates under its parent company, EssilorLuxottica Canada Inc., headquartered at the following address: 961 Robson St, Vancouver, British Columbia V6Z 2V7, Canada. This location serves as the central hub where key operations to ensure the company offers glasses, sunglasses, and contact lenses at the proper level, take place.

To provide the best shopping experience, the Clearly customer support team is available 24 hours a day, 7 days a week. The main phone line, an online chat option, and email are available at this time. If you use real-time assistance by phone or chat, we recommend contacting the company’s representative during non-peak hours. In the case of emailing, wait for a response within 24 hours.

Clearly offers various online support options via its official website. If you seek quick ways to reach out to the specialist, they are available right on the home page. Just scroll down to the bottom menu and click on “Contact Us”. You’ll see the clickable support number, email address, and the chat option. The same options are available after going to the “Contact Us” page from the bottom menu.