I arrived at 1:45 for my 2:00 appointment. The receptionist gave me paperwork to fill out, I had it turned in to her before 2:00.
At 2:20 I asked her how much longer it would be before I was called back and she told me at least another 20 minutes. I drove across town for this appointment and no one had the courtesy to call and let me know the doctor was running late. She knew when I arrived that the doctor was running late and she didn't mention it then either.
If I had shown up 40 minutes late for an appointment I would have to reschedule and would be charged a fee, this *** girl just said "it's out of my control" she could have picked up a phone and I could have my other arrangements. I think these people are rude and unprofessional.
Product or Service Mentioned: Clear Choice Dental Implants.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Clear Choice Cons: Customer service.