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Contact Classico Customer Service

Classico Phone Numbers and Emails

Toll-Free Number:

  • (855) 634-1984
Call customer service
Send Message

Accessibility Assistance:

  • (847) 646-2245

Investor Relations:

  • (651) 450-4064
    Outside the U.S. or Canada
  • (855) 598-5493
    U.S.

Classico Emails:

Investors/ Franchising
Legal
Privacy Inquiries
talentacquisition@kraftheinz.com
accountspayable@kraftheinz.kayako.com
michael.mullen@kraftheinzcompany.com
Press Inquiries
Is this your business?

Classico Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Classico Customer Service is rated at 3.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call Classico is 8556341984. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Classico mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Classico Website:

Classico Help Center:

Corporate Office Address:

The Kraft Heinz Company
200 E. Randolph St.
Chicago, Illinois 60601
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 a.m. - 5 p.m. (ET)


Investor Relations

EQ Shareowner Services

1110 Centre Pointe Curve, Suite 101

MAC N9173-010

Mendota Heights, MN 55120

More contact details

Classico Rating Based on 7 Reviews

Rating details

3.6
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Classico Customer Service Calls

29 TOTAL
CALLS
01:14 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Classico?

Product/ Service Question:

  • “Complaint about the change from the standard Mason/canning lids mouths being changed. What a shame. That it will no longer benefit the environment by allowing them to be used. Stop buying your sauce the last time you did this. Sad.”
  • “Expiration date, can’t read the year”
  • “To see if a product I have that is classico's is still good. I cannot see”

Request for Information Question:

  • “Looking for spicy parmagian tomato Classico pasta sauce and cannot find it in stores”
  • “Ingredient information”
  • “Question about no expiration date on jar”

Return/ Replace Question:

  • “Lid change”

Payments and Charges Question:

  • “Coupon”
  • “Coupon request”

Website/ Application Question:

  • “Recipe that is not on the site”

Other Question:

  • “Date on jar ineligible”
  • “To see where it's made”
  • “I want the spinach sauce”

Compare Classico Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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