Contact Claro Colombia Customer Service
How to Reach a Person at Claro Colombia
Verified Contact Information
-
+57 601 745 7466
Customer Service:
-
+571 800 018 7895Orders
Claro Colombia Email:
tiendavirtual@claro.com.co
Claro Colombia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Claro Colombia Phone Number
+571 800 018 7895
Most Popular Claro Colombia Email Address
tiendavirtual@claro.com.co
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Activation/ cancellation, product/ service and account
Prepare before the call to Claro Colombia
First and last name, email or phone number
Call Volume by Day
View full overview ›
Claro Colombia Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Claro Colombia Phone Number | +571 800 018 7895 |
| Most Popular Claro Colombia Email Address | tiendavirtual@claro.com.co |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service and account |
| Prepare before the call to Claro Colombia | First and last name, email or phone number |
Call Volume by Day
Contact Information
Claro Colombia Website:
Claro Colombia Help Center:
Corporate Office Address:
Claro
Ak 68 #24-45, Bogotá, D.C, Cundinamarca
Bogota,
Bogota
110931
Colombia
Summary of Claro Colombia Customer Service Calls
55
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Claro Colombia?
Activation/ Cancellation Question:
- “Activate new eSim”
- “Cancel a phone plan”
- “Cancel service”
Product/ Service Question:
- “Internet not working”
- “Signal lost”
- “New internet service”
Account Question:
- “Active my new iPhone esim”
- “Want to pay someone's account from America”
- “Active rooming”
Request for Information Question:
- “Help with my phone number”
- “My mom needs help”
- “To lea4n how to reload internet on my phone”
Cards Question:
- “SIM CARD”
- “I need to get a message from my Colombian simcard”
Payments and Charges Question:
- “Want to make a payment”
- “Bill”
Other Question:
- “Información”
- “Servicio”
- “Soporté”
Compare Claro Colombia Customer Service To
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