Contact Claro Colombia Customer Service
Claro Colombia Phone Numbers and Emails
Customer Service:
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+571 800 018 7895Orders
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+57 601 745 7466
Claro Colombia Email:
Claro Colombia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Claro Colombia Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Claro Colombia is 5718000187895. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Monday.
Be prepared for the call as Claro Colombia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Claro Colombia Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Claro Colombia is 5718000187895. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Monday.
Be prepared for the call as Claro Colombia may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Claro Colombia mainly because of activation/ cancellation, product/ service and request for information.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Claro Colombia is tiendavirtual@claro.com.co.
Contact Information
Claro Colombia Website:
Claro Colombia Help Center:
Corporate Office Address:
Summary of Claro Colombia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Claro Colombia?
Activation/ Cancellation Question:
- “Cancel a phone plan”
- “Cancel service”
Product/ Service Question:
- “Internet not working”
- “Signal lost”
- “New internet service”
Request for Information Question:
- “Help with my phone number”
- “My mom needs help”
- “To lea4n how to reload internet on my phone”
Cards Question:
- “SIM CARD”
- “I need to get a message from my Colombian simcard”
Payments and Charges Question:
- “Want to make a payment”
- “Bill”
Account Question:
- “Active rooming”
Other Question:
- “Sim registration”
- “Need roaming”
- “Línea WhatsAp danada”
Compare Claro Colombia Customer Service To
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