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Contact City Jeans Customer Service

City Jeans Phone Numbers and Emails

Toll-Free Number:

  • (800) 230-1850
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Customer Service:

  • (718) 220-3940
    Bronx, NY
  • (718) 293-8780
    Bronx, NY
  • (718) 583-0424
    Bronx, NY
  • (718) 590-5066
    Bronx, NY
  • (347) 591-4990
    Bronx, NY
  • (718) 239-5353
    Bronx, NY
  • (718) 401-5919
    Bronx, NY
  • (718) 367-4977
    Bronx, NY
  • (718) 476-9544
    Corona, NY
  • (347) 813-4920
    Corona, NY
  • (718) 359-2489

City Jeans Emails:

Customer Service
sales@cityjeans.com
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How to Contact City Jeans?

Most Popular Number:

(800) 230-1850
Total calls: 44 Last call: Feb 7, 2025
author avatar
PissedConsumer Reporter

City Jeans customer service phone number is 800 230 1850. The support number is toll-free and exists to get general information about the company and offered services. To reach a certain office, use the specific telephone numbers. City Jeans phone number of the Bronx office is 718 220 3940. To call Corona specialists, use 718 476 9544. The other line is 718 359 2489. Whether you cannot find the information on the website or want to receive the help of the customer care member, call one of the numbers above.

City Jeans email is shop@cityjeans.com. The City Jeans customer service operates the email address above. Clients can share user experience, ideas and suggestions to make the services better. Whether you have issues or other inquiries, send them to the email address for the City Jeans contact team consideration.
The other email address to reach the company specialists is sales@cityjeans.com. When you need the assistance in choosing the products, get more information about the characteristics, quality or material, send the request to the sales department.

City Jeans address is 1515 132nd St.College Point, New York 11356 United States. This is the location of the City Jeans headquarters. Use this address to reach the leading departments of the company. You can address the request to the accounting, sales and other specialists.

City Jeans hours are Monday through Friday from 9 a.m. to 5 p.m. EST. On weekends the customer care department is not accessible. You can reach the specialists on weekends via the online contact form on the site. The operation time of the City Jeans customer service can differ during the national holidays.

City Jeans website offers the online contact table to send the request to the support team. The online form you can find on the official platform of the company in the Contact Us section. Indicate your name, surname and message. Leave a contact number or email address. The City Jeans contact team will reach you after the processing.

City Jeans Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call City Jeans is 8002301850. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call City Jeans mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

City Jeans Website:

City Jeans Help Center:

Corporate Office Address:

City Jeans, Inc.
1515 132nd St.
College Point, New York 11356
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00AM-5:00PM (EST)

More contact details

City Jeans Rating Based on 3 Reviews

Rating details

3.2
more details
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of City Jeans Customer Service Calls

68 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call City Jeans?

Shipping and Delivery Question:

  • “Pkg has wrong address”
  • “Making sure my order is ready to ship. I did not get an email about my order”
  • “Delivery address is wrong”

Return/ Replace Question:

  • “Return”
  • “Exchange”
  • “Problem with getting return label”

Product/ Service Question:

  • “Defective product”
  • “I have not receive my order and the money was taken out off my account”
  • “Problem with Xmas order”

Request for Information Question:

  • “Order update”
  • “Confirmation”
  • “A bag I bought and no confirmation number or anything but the cash comes off my credit card”

Activation/ Cancellation Question:

  • “Canceled order”
  • “I don't understand every time I make order it's canceled and all my information is correct”
  • “Cancel my order”

Refund Question:

  • “Refund for never delivered irder”
  • “Refund”

Payments and Charges Question:

  • “Charged no product”

Other Question:

  • “Lost pkg”
  • “146397”
  • “Didn’t receive my order”

Compare City Jeans Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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