Contact City Jeans Customer Service
City Jeans Phone Numbers and Emails
Toll-Free Number:
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(800) 230-1850
Customer Service:
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(718) 220-3940Bronx, NY
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(718) 293-8780Bronx, NY
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(718) 583-0424Bronx, NY
City Jeans Emails:
City Jeans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Jeans is 8002301850. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday.
People call City Jeans mainly because of return/ replace, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Jeans is 8002301850. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday.
People call City Jeans mainly because of return/ replace, activation/ cancellation, shipping and delivery.
The best email to contact City Jeans is shop@cityjeans.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
City Jeans Website:
City Jeans Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00AM-5:00PM (EST)
Summary of City Jeans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call City Jeans?
Shipping and Delivery Question:
- “Pkg has wrong address”
- “Making sure my order is ready to ship. I did not get an email about my order”
- “Delivery address is wrong”
Return/ Replace Question:
- “Return”
- “Exchange”
- “Problem with getting return label”
Product/ Service Question:
- “Defective product”
- “I have not receive my order and the money was taken out off my account”
- “Problem with Xmas order”
Request for Information Question:
- “Order update”
- “Confirmation”
- “A bag I bought and no confirmation number or anything but the cash comes off my credit card”
Activation/ Cancellation Question:
- “Canceled order”
- “I don't understand every time I make order it's canceled and all my information is correct”
- “Cancel my order”
Refund Question:
- “Refund for never delivered irder”
- “Refund”
Payments and Charges Question:
- “Charged no product”
Other Question:
- “Lost pkg”
- “146397”
- “Didn’t receive my order”
Compare City Jeans Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.