Contact City Jeans Customer Service
City Jeans Phone Numbers and Emails
Toll-Free Number:
-
(800) 230-1850
Customer Service:
-
(718) 220-3940Bronx, NY
-
(718) 293-8780Bronx, NY
-
(718) 583-0424Bronx, NY
City Jeans Emails:
City Jeans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Jeans is 8002301850. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.
People call City Jeans mainly because of return/ replace, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Jeans is 8002301850. 68% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.
People call City Jeans mainly because of return/ replace, activation/ cancellation, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact City Jeans is shop@cityjeans.com. 100% of customers use this email address to address their issues and concerns.
How to Contact City Jeans?
Most Popular Number:
| Total calls: 58 | Issue resolved: 1 | Last call: Jan 5, 2026 |
Contact Information
City Jeans Website:
City Jeans Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00AM-5:00PM (EST)
Summary of City Jeans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call City Jeans?
Shipping and Delivery Question:
- “Never received my package”
- “I put the wrong shipping address in”
- “Did not receive order”
Return/ Replace Question:
- “Exchange size”
- “Exchange shoe size”
- “Exchange”
Activation/ Cancellation Question:
- “Cancel order”
- “Because my order got canceled for the second time in a row and I’m really gonna call corporate because I see it’s the same card number from yesterday and I told you before this was not a scam and y’all keep canceling my daughter’s order”
- “Canceled order”
Request for Information Question:
- “Order update”
- “Confirmation”
- “A bag I bought and no confirmation number or anything but the cash comes off my credit card”
Refund Question:
- “Refund”
- “Refund for never delivered irder”
Product/ Service Question:
- “Defective product”
- “I have not receive my order and the money was taken out off my account”
- “Problem with Xmas order”
Payments and Charges Question:
- “Charged no product”
Other Question:
- “Shoes”
- “Spray ground”
- “Lost pkg”
Compare City Jeans Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
