Delray Beach, Florida
0 comments
100% full Not resolved

Got sofa sectional delivered and it was crooked in the back.They sent out two separate replacements...

Related: Rooms To Go - Bad Couch

same thing. They assured Us a supervisor would inspect the sofa piece prior to shipping, that didn't happen. The driver told me He looked at two and they were both about the same, but decided to bring it out anyway?? Offered up $50.00.

What a joke, a very expensive sofa!! Customer service is a disaster. Over 4 hours waiting for deliveries and on the phone for nothing.

They don't seem to care about quality.I would not recommend shopping there due to their lack of service or care for the end product.

Review about: Sectional Sofa.

I liked: Style.

I didn't like: Quality.

Review #900817 is a subjective opinion of a user.

2.7
Price Affordability
Delivery Service
Website
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Reliability
Staff
Advertised vs Delivered
Warranty
Customer service
Style and Design
Value for money
PRODUCT OR SERVICE Sofa
Reason of Review / Monetary Loss Bad quality / $1800
Preferred solution Full refund

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