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Contact City Experiences Customer Service

How to Reach a Person at City Experiences

Verified Contact Information

Toll-Free Number:

  • 1-800-459-8105
Call customer service
Send Message

Customer Service:

  • 1-888-957-2634
    Chicago
  • 1-833-997-5300
  • +44 207 740 0400
    United Kingdom

Accessibility:

  • 1-805-890-9609

Legal:

  • 1-833-311-0971

City Experiences Emails:

Accessibility
Customer Service
Legal
Privacy Inquiries
Media
PR Inquiries

How to Contact City Experiences?

Most Popular Number:

(800) 459-8105

The City Experiences phone number for the US support centre is (800) 459-8105. The European contact centre phone number is +44 207 740 0400. Get in touch with the support department by phone to learn more about available destinations, get details about groups and private events, book a trip, share your experience with the company, report account issues, get information about available discounts, and more. If you want to contact the company via text message, send it to (833) 997-5300.

If you want to contact the company via email, send your inquiries to guest.services@cityexperiences.com. The City Experiences email for getting in touch with the tech support team and reporting website issues is accessibility@cityexperiences.com. In case you have legal inquiries and need to reach the company’s legal department, send an email to privacy@hornblower.com.

The City Experiences office is located in San Francisco. The City Experiences address for the headquarters is City Experiences, Pier 3, The Embarcadero, San Francisco, California 94111, United States. In addition to its main location, the company has 2 offices in Chicago.

The City Experiences website has an option to use live chat to address consumer inquiries. To launch the chat, you need to scroll down the page and click on the “Contact Us” button. Then, depending on your location (US or Europe), choose the “Chat with Us” option. Please be aware that the US customer care centre operates daily from 7 am to 9 pm CST, while the European support department is available via phone and live chat Monday through Sunday from 6 am to 8 pm GMT.

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Contact Information

City Experiences Website:

City Experiences Help Center:

Corporate Office Address:

City Experiences
Pier 3, The Embarcadero,
San Francisco, California 94111
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 10:30pm


Other Location:

Navy Pier, 600 E Grand Ave

Chicago, IL 60611

United States


455 N Cityfront Plaza Dr

Chicago, IL 60611

United States

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