Contact City Chic USA Customer Service
City Chic USA Phone Numbers and Emails
Toll-Free Number:
-
(844) 307-0698
City Chic USA Emails:
City Chic USA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Chic USA is 8443070698.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as City Chic USA may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call City Chic USA is 8443070698.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as City Chic USA may ask you for the following information to identify you as a customer: order id or tracking no.
People call City Chic USA mainly because of return/ replace, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact City Chic USA is customerservice@citychiconline.com. 92% of customers use this email address to address their issues and concerns.
Contact Information
City Chic USA Website:
City Chic USA Help Center:
Corporate Office Address:
Summary of City Chic USA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call City Chic USA?
Return/ Replace Question:
- “Return item not ordered to request the rightitem”
- “Return item and never got a refund”
- “Return”
Shipping and Delivery Question:
- “Haven’t received my packages”
- “Missing order”
- “Didn't get order”
Request for Information Question:
- “Check on order”
- “Questions about not receiving communication about my shipment of my purchase”
- “To ask a question about a jumpsuit to order”
Product/ Service Question:
- “Product never showed up”
- “Problem with order”
- “Just placed order and everything i purchased is cheaper on avenue.com”
Payments and Charges Question:
- “My credit card is not going through to my order”
- “Discount”
- “You were trying to charge me 19.99, why if I haven't bought anything from chic”
Activation/ Cancellation Question:
- “Oder wrong cancel order”
Refund Question:
- “Need refund”
- “Refund”
Cards Question:
- “Gift card was bad”
- “When I try to but my card sucurity code in it say transaction failed”
Account Question:
- “Can't login”
Other Question:
- “Online order”
- “My order”
- “Item inquiries”
Compare City Chic USA Customer Service To
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