City Chic USA Phone Numbers and Emails

Toll-Free Number:

  • (844) 307-0698

City Chic USA Emails:

Customer Service
Legal
Privacy Inquiries

City Chic USA Contact Information

City Chic USA Website:

City Chic USA Help Center:

Corporate Office Address:

City Chic Collective
151-163 Wyndham St
Alexandria, New South Wales 2015
Australia
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City Chic USA Rating Based on 4 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Value for money
Customer service

Rating stats

Rating trend

Summary of City Chic USA Customer Service Calls

69 TOTAL
CALLS
00:47 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call City Chic USA Customer Service?

Return/ Replace Question:

  • “Help with return”
  • “I completed the form for a return but it never sent me the return label.”
  • “I returned an order with 6 items and only refunded for 5 items the ware house claim they did not receive the item number 6”

Shipping and Delivery Question:

  • “I didn't receive my order”
  • “Express shipping”
  • “Have not received item”

Request for Information Question:

  • “To ask a question about a jumpsuit to order”
  • “Status of order”
  • “Need help with my return”

Cards Question:

  • “Gift card was bad”
  • “When I try to but my card sucurity code in it say transaction failed”

Activation/ Cancellation Question:

  • “Oder wrong cancel order”

Payments and Charges Question:

  • “Discount”
  • “You were trying to charge me 19.99, why if I haven't bought anything from chic”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Just placed order and everything i purchased is cheaper on avenue.com”

Other Question:

  • “Item inquiries”
  • “Package”
  • “Oreder”

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City Chic USA reviews and complaints

City Chic USA is ranked 554 out of 3100 in Footwear and Clothing category

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