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Contact City Chic USA Customer Service

City Chic USA Phone Numbers and Emails

Toll-Free Number:

  • (844) 307-0698
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City Chic USA Emails:

Customer Service
Legal
Privacy Inquiries
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City Chic USA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call City Chic USA is 8443070698.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as City Chic USA may ask you for the following information to identify you as a customer: order id.

View full overview ›
PissedConsumer Club

Contact Information

City Chic USA Website:

City Chic USA Help Center:

Corporate Office Address:

City Chic Collective
151-163 Wyndham St
Alexandria, New South Wales 2015
Australia

City Chic USA Rating Based on 6 Reviews

Rating details

2.2
more details
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Value for money

Rating stats

Rating trend

Summary of City Chic USA Customer Service Calls

99 TOTAL
CALLS
00:42 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call City Chic USA?

Return/ Replace Question:

  • “Return item not ordered to request the rightitem”
  • “Return item and never got a refund”
  • “Return”

Shipping and Delivery Question:

  • “Missing order”
  • “Didn't get order”
  • “I didn't receive my order”

Request for Information Question:

  • “Check on order”
  • “Questions about not receiving communication about my shipment of my purchase”
  • “To ask a question about a jumpsuit to order”

Activation/ Cancellation Question:

  • “Oder wrong cancel order”

Refund Question:

  • “Need refund”
  • “Refund”

Product/ Service Question:

  • “Product never showed up”
  • “Just placed order and everything i purchased is cheaper on avenue.com”

Cards Question:

  • “Gift card was bad”
  • “When I try to but my card sucurity code in it say transaction failed”

Payments and Charges Question:

  • “Discount”
  • “You were trying to charge me 19.99, why if I haven't bought anything from chic”

Account Question:

  • “Can't login”

Other Question:

  • “Online order”
  • “My order”
  • “Item inquiries”

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