Contact City Beach Customer Service
City Beach Phone Numbers and Emails
Customer Service:
-
+61 180 064 0811Australia Only
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+6 173 006 5800
City Beach Emails:
How to Contact City Beach?
City Beach Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
City Beach Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call City Beach is 611800640811. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday.
Be prepared for the call as City Beach may ask you for the following information to identify you as a customer: email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
City Beach Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call City Beach is 611800640811. 78% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday.
Be prepared for the call as City Beach may ask you for the following information to identify you as a customer: email.
People call City Beach mainly because of return/ replace, product/ service, shipping and delivery.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact City Beach is customerservice@citybeach.com.au. 75% of customers use this email address to address their issues and concerns.
Contact Information
City Beach Website:
City Beach Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (AEST)
Mailing Address:
P.O. Box 2399
Mansfield QLD 4122
Summary of City Beach Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call City Beach?
Shipping and Delivery Question:
- “Track my parcel”
- “Item never received”
- “Wrong item delivered”
Return/ Replace Question:
- “Change size online order”
- “Return”
- “Want to speak to a real person not the chat robot. My return label wont download”
Product/ Service Question:
- “Trying to track my purchases”
- “Complaint”
- “Faulty”
Refund Question:
- “Refund”
- “Refund issue”
- “Refund on item that was cancelled”
Request for Information Question:
- “Order confirmation never sent/no Aus post tracking”
- “Questions about swim”
Website/ Application Question:
- “*** app and website”
Payments and Charges Question:
- “Discount does not apply”
Other Question:
- “Online order”
- “Query”
- “Order misding”
Compare City Beach Customer Service To
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