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Contact Citizens Trust Bank Customer Service

How to Reach a Person at Citizens Trust Bank

Toll-Free Number:

  • 1-888-214-3099
    Banking
    Open 24/7
Call Now

Customer Service:

  • 1-800-554-8969
    Report Lost Or Stolen Cards
  • 1-800-325-3678
    Report Lost Or Stolen Cards
  • 1-678-406-4000

Customer Service:

contactus@ctbatl.com
Send Message

Citizens Trust Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Citizens Trust Bank Phone Number
1 (800) 554-8969
Average Calls duration
26 seconds
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, cards, payments and charges
View full overview

How to Contact Citizens Trust Bank?

You can Citizens Bank and Trust company by calling their toll-free number- 1-888-214-3099. This Citizens Trust Bank customer service number is available to assist you 24 hours a day, seven days a week. So you can dial this Citizens Bank and Trust the 24-hour customer service number and get the necessary assistance you need to clear your issues or get more information. If you have to report your lost or stolen cards, call either Citizens Trust Bank customer service numbers 1-800-554-8969 or 1-800-325-3678. Citizens Bank and Trust has provided one more customer care number to assist customers and increase convenience. You can dial 1-678-406-4000. Other than the toll-free number, you can contact the customer service phone numbers between 8:30 AM and 6:00 PM ET, Monday through Friday.

There are several Citizens Trust Bank customer service numbers to make it convenient for customers. However, these numbers are operational during business hours. If you have an urgent situation or need immediate attention, dial Citizens Bank and Trust's 24-hour customer service at 1-888-214-3099. This toll-free number is available to provide you with the necessary help at any time of the day. Whether you want to report your cards or know more about the services offered by the bank, this number walks you through the process for instant help.

If you are unable to reach the Citizens Trust Bank customer service via customer service phone numbers, you are free to email them. You can email Citizens Bank and Trust company online at contactus@ctbatl.com. When you write an email, it's best to explain the issue you are facing. You should also provide details such as your name and account number and attach any files if required. This demonstrates your problem clearly, and the customer care representative can get back to you soon with the most efficient response. You can expect to receive the answer in two to three working days when you write an email.

PissedConsumer Club

Contact Information

Citizens Trust Bank Website:

Citizens Trust Bank Help Center:

Corporate Office Address:

Citizens Trust Bank
230 Peachtree Street, Ste 2700,
Atlanta, Georgia 30303
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am – 6:00pm ET

More contact details

Why Customers Call Citizens Trust Bank?

Top Reasons of Customers Calls

  • Account 29%
  • Cards 29%
  • Payments and Charges 14%
  • Product/ Service 14%
  • Customer Inquiries & Issues 14%

Account

29%
  • "Beneficiary of an account possibly"
  • "Online banking need new password & login"

Cards

29%
  • "Card problems"
  • "Card keeps declining"

Payments and Charges

14%
  • "Missing funds"

Product/ Service

14%
  • "Order a new card"

Customer Inquiries & Issues

14%
  • "My money"

Compare Citizens Trust Bank Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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