Contact Citizens Energy Group Customer Service
Citizens Energy Group Phone Numbers and Emails
Toll-Free Number:
-
(800) 427-4217
Customer Service:
-
(317) 924-3310Payment Options
-
(317) 924-3311
-
(317) 927-4444
Citizens Energy Group Emails:
Citizens Energy Group Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Citizens Energy Group is 8004274217. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday. The average call time is 2 minutes.
People call Citizens Energy Group mainly because of staff, return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Citizens Energy Group is 8004274217. 85% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Tuesday. The average call time is 2 minutes.
People call Citizens Energy Group mainly because of staff, return/ replace, payments and charges.
The best email to contact Citizens Energy Group is customercare@citizensenergygroup.com. 67% of customers use this email address to address their issues and concerns.
How to Contact Citizens Energy Group?
Most Popular Number:
| Total calls: 11 | Last call: Jan 29, 2026 |
Contact Information
Citizens Energy Group Website:
Citizens Energy Group Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday-Friday: 7:00am - 7:00pm
Saturday: 9:00am - 1:00pm
Bill Payment Address:
P.O. Box 7056
Indianapolis, IN 46207-7056
Summary of Citizens Energy Group Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Citizens Energy Group?
Payments and Charges Question:
- “Someone unauthorized had my water turned off”
- “Bill and new account”
Staff Question:
- “Existing Customer Service need”
- “Service needs to be turned back on”
Return/ Replace Question:
- “To change email address”
Request for Information Question:
- “About my water bill”
Other Question:
- “Start up gas”
- “Water stopped for 15 minutes.”
- “I am a maintenance man for Bethany Village nursing home and I have no water”
Compare Citizens Energy Group Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
