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Contact Citizens Disability Customer Service

How to Reach a Person at Citizens Disability

Verified Contact Information

Toll-Free Number:

  • 1-877-678-0935
    Medical Treatment Records
Call customer service
Send Message

Customer Service:

  • 1-800-577-3006
  • 1-800-404-6595
  • 1-781-846-9590
  • 1-800-492-3260

Accessibility:

  • 1-781-755-3473

General Info:

  • 1-781-816-2483

Legal:

  • 1-781-516-7715

Citizens Disability Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries, Terms and Conditions

Citizens Disability Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Citizens Disability Phone Number
1 (877) 678-0935
Average Hold Time
00:00:48
Average Calls duration
5 minutes
Most Popular Citizens Disability Email Address
privacy@citizensdisability.com
Citizens Disability Live Agent Availability
38% of callers successfully reach a real person
Issue Resolution Rate
Low (38% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Citizens Disability Customer Service?

Most Popular Number:

(877) 678-0935
Medical Treatment Records
Total calls: 20 Issues resolved: 3 Last call: Mar 10, 2026

Citizens Disability phone number is 1-800-492-3260. The line is available Monday through Friday from 9 am to 5.30 PM EDT. If you are looking for alternative ways of reaching out to the company, click the “Contact Us” button to see all the options.

There is no Citizens Disability email for general support, but the company offers plenty of ways to get in touch with them. To see all the options, click the ‘Contact Us” button in the upper right corner of the page. Citizens Disability has different contact options for existing clients and non-clients.
If you are an existing client, you need to choose from the following options: “Update your contact details”, “Update your medical treatment info”, and “Contact our client service team”. The last option allows filling out an online inquiry form. The form requires providing your full name, email and phone, and issue description. As an alternative to the “Contact Us” form, you can use the live chat. However, please note that the live chat is available Monday through Friday from 9 am to 5.30 pm EDT.

Citizens Disability provides various ways of getting in touch with the customer care team via the website. You can choose from filling out an online form or messaging through the live chat. Live chat is available only on weekdays from 9 am to 5.30 pm EDT. If the chat is offline, you can switch the “Contact Us” form and leave your request.
Also, Citizens Disability customer service team can be reached by phone. Phone support is available on weekdays from 9 am to 5.30 pm EDT as well.

PissedConsumer Club

Contact Information

Citizens Disability Website:

Citizens Disability Help Center:

Corporate Office Address:

Citizens Disability, LLC
890 Winter Street, Suite 230
Waltham, Massachusetts 02451
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 15023

Worcester, MA 01615-0023


Hours:

Monday - Friday: 9:00am - 5:30pm EDT

More contact details

Summary of Citizens Disability Customer Service Calls

23 TOTAL
CALLS
05:14 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citizens Disability?

Request for Information Question:

  • “To check the status on my case”
  • “Check status of claim”
  • “Update my phone number and get any updates”

Other Question:

  • “Talk”
  • “Disability stoped”
  • “Find what's going on with my case”

Compare Citizens Disability Customer Service To

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Frequently Asked Questions

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