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citizenM Phone Numbers and Emails

Toll-Free Number:

  • (888) 343-4752
    Privacy Inquiries
Call customer service
Send Message

General Info:

  • +3 120 811 7000

citizenM Emails:

Business Customer Service
Affiliate Programme
Customer Service
Mobile App
Jobs/ Career
Legal
Data Protection Officer, Privacy Inquiries
Media
Marketing Inquiries
Sales/ Reservations
Business Travel, Enquiries for 11 Rooms or More
info@citizenm.com
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citizenM Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • citizenM Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call citizenM is 8883434752. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as citizenM may ask you for the following information to identify you as a customer: phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

citizenM Website:

citizenM Help Center:

Corporate Office Address:

citizenM Operations Holding B.V.
Leidseweg 219
Voorschoten, South Holland 2253 AE
Netherlands

citizenM Rating Based on 2 Reviews

Rating details

2.0
more details
Billing Practices
Diversity of Products or Services
Quality of Accommodation
Facilities and Services

Rating stats

Rating trend

Summary of citizenM Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call citizenM?

Payments and Charges Question:

  • “Billing”
  • “Credit issue”
  • “Hotel overcharge”

Request for Information Question:

  • “Reservation question”
  • “Support”
  • “Concern”

Staff Question:

  • “No tv service”

Account Question:

  • “Subscription”

Website/ Application Question:

  • “App and website do not work”

Other Question:

  • Bad exoerience
  • “Problems with booking”
  • “Can my son go to the hotel before i check in to decorate for my boyfriends 50th birthday”

Compare citizenM Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

YOTEL
stars-rating-fill
1.1 out of 5
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