Contact citizenM Customer Service
citizenM Phone Numbers and Emails
Toll-Free Number:
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(888) 343-4752Privacy Inquiries
General Info:
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+3 120 811 7000
citizenM Emails:
citizenM Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
citizenM Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call citizenM is (888) 343-4752. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as citizenM may ask you for the following information to identify you as a customer: nothing, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
citizenM Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call citizenM is (888) 343-4752. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as citizenM may ask you for the following information to identify you as a customer: nothing, phone number or first and last name.
People call citizenM mainly because of request for information, account, payments and charges.
The best email to contact citizenM is support@citizenm.com. 82% of customers use this email address to address their issues and concerns.
Contact Information
citizenM Website:
citizenM Help Center:
Corporate Office Address:
Summary of citizenM Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call citizenM?
Payments and Charges Question:
- “Charges I did not approve”
- “Dispute charge”
- “Dispute false charge.”
Request for Information Question:
- “Call requesting change of dates”
- “Un confirmed membership charge”
- “I need help connecting my account to Marriott”
Account Question:
- “Membership”
- “Membership transfer points to Marriott”
- “Forgot an item in my room”
Refund Question:
- “Refund still not issued”
- “Refund not recd”
Product/ Service Question:
- “Curtainn does not work”
Shipping and Delivery Question:
- “Missing item”
Return/ Replace Question:
- “Change email in profile”
Activation/ Cancellation Question:
- “Cancel membership repeated request”
Staff Question:
- “No tv service”
Website/ Application Question:
- “App and website do not work”
Other Question:
- “Lost passport”
- “Late check in”
- “Chane in reservation”
Compare citizenM Customer Service To
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