Contact Citizen Bike Customer Service

Citizen Bike listen to Company's customers. Website are constantly improving Citizen Bike's' products to bring The User of Website the best value The Company can. Citizen Bike believe that Company's products speak for themselves and want to give The Client of Citizen Bike a chance to find out for The User So if The Customer are not satisfied with The Client's purchase for any reason, The User have up to 30-days from the date of purchase to return The Customer's Citizen Bike for a full refund. Shipping bikes is expensive, though, so Citizen Bike do have a one limitation: Website are unable to reimburse the shipping charges. Selling Citizen Bike's' bikes direct to The Customer does require sending them by ground delivery. Though The Company try to offer the fairest prices www.citizenbike.com can for ground shipping, Website cannot offer free shipping or refund shipping charges. It's another way Website try to guarantee the best value. Because Citizen Bike only offer Company's bikes direct, website is able to pass along all of the savings to The User of company services

To read more: http://www.citizenbike.com/guarantee.asp

Citizen Bike Inc. ("Citizen Bike") is committed to protecting The Customer's privacy. This Privacy Statement is designed to inform The Customer about the manner in which Website treat the collection, use, and disclosure of information that The User of Website may provide to www.citizenbike.com via Company's website as well as Citizen Bike's' family of websites. For each visitor to the website, Citizen Bike's servers automatically collect information about which pages are visited and for how long, as well as the IP address, browser type, operating platform of visitors, and other available information embedded in the visitors visit. This information is anonymous and is gathered through Citizen Bike's' servers' log files. This information is used for internal review, to tailor information to individual visitors and for website traffic audits. Citizen Bike also may provide this information (as well as information from third-party market researchers) about Citizen Bike's' users on an aggregated, anonymous basis to Company's affiliates and strategic partners.

To read more: http://www.citizenbike.com/privacy.asp

To read more: http://www.citizenbike.com/faqs.asp