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Contact Citilink Customer Service

Citilink Phone Numbers and Emails

  • +62 804 108 0808
    24 Hours Contact Center

Customer Service:

  • +628 111 011 0808
    Ask Linka (WhatsApp)
  • +61 130 078 1747
    Australia
  • +62 215 088 6390
    For International
  • +6 480 000 3339
    New Zealand
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Citilink Emails:

Business Customer Service
To Register as a Travel Agent
Customer Service
App Support, LinkShop
Jobs/ Career

Citilink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Citilink is +62 804 108 0808. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Friday, while the shortest are on Tuesday and Thursday.

  • People call Citilink mainly because of request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Citilink Website:

Citilink Help Center:

Corporate Office Address:

GMF Aeroasia
Tangerang, Banten 19120
Indonesia

Summary of Citilink Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citilink?

Request for Information Question:

  • “Speak to customer care”
  • “Flight reschedule”

Activation/ Cancellation Question:

  • “Flight cancelled and want to ask for refund”

Other Question:

  • “Add baggage”
  • “Ask while chair”
  • “Made mistake on a booking”

Compare Citilink Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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