Contact Citilink Customer Service
Citilink Phone Numbers and Emails
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+62 804 108 080824 Hours Contact Center
Customer Service:
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+628 111 011 0808Ask Linka (WhatsApp)
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+61 130 078 1747Australia
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+62 215 088 6390For International
Citilink Emails:
Citilink Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Citilink is +62 804 108 0808. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Friday, while the shortest are on Tuesday and Thursday.
People call Citilink mainly because of request for information and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Citilink is +62 804 108 0808. 58% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday and Friday, while the shortest are on Tuesday and Thursday.
People call Citilink mainly because of request for information and activation/ cancellation.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Citilink is indonesiacitilink@gmail.com. 83% of customers use this email address to address their issues and concerns.
Contact Information
Citilink Website:
Citilink Help Center:
Corporate Office Address:
Summary of Citilink Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Citilink?
Request for Information Question:
- “Speak to customer care”
- “Flight reschedule”
Activation/ Cancellation Question:
- “Flight cancelled and want to ask for refund”
Other Question:
- “Add baggage”
- “Ask while chair”
- “Made mistake on a booking”
Compare Citilink Customer Service To
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