Skip to content

Contact Citadel Credit Union Customer Service

How to Reach a Person at Citadel Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-666-0191
Call customer service

Citadel Credit Union Email:

General Info
Send Message

Citadel Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Citadel Credit Union Phone Number
1 (800) 666-0191
Average Calls duration
2 minutes
Most Popular Citadel Credit Union Email Address
info@citadelbanking.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
70% phone, 30% email
Common Reasons for Contact
Product/ service, website/ application, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Citadel Credit Union Customer Service?

Most Popular Number:

(800) 666-0191
Total calls: 14 Last call: Apr 20, 2026

You can contact Citadel customer service using their toll-free phone number at 1-800-666-0191. This is the only published Citadel phone number customers can reach out to. However, this does not mean that the company provides limited customer service. There are many other ways to connect with the support team without using the Citadel Credit Union phone number. To talk to a live agent over the call, it’s best to contact the team during Citadel Banking hours. If it’s not urgent, fill out the form available on the Contact Us page of citadelbanking.com, and the team will get back to you in two to three working days.

Citadel offers Citadel Credit Union customer service that caters to the different needs of the customers. The Citadel Credit Union support line is available during limited hours. You can contact the service team between 8:00 AM and 6:00 PM EDT, Monday through Friday. On Saturday, the hours are between 9:00 AM and 1:00 PM EDT. This range of Citadel Credit Union hours is applicable for talking to the live agent over the call or chatting with an expert about your problems.

Citadel FCU address is located at Citadel Credit Union 520 Eagleview Blvd Exton, Pennsylvania 19341, United States. This Citadel Credit Union address is the core of the company’s managerial operation and is the primary point for various business functions. It is also the hub for the customer service team, trained to assist customers with any queries or problems. So, no matter your situation, the Citadel Credit Union customer service team is well-equipped to help you. Additionally, you can use this address to mail any documents.

Currently, there is no Citadel 24-hour customer service via which you can communicate with a live agent. But you can always use business hours to talk to the expert. Outside of working hours, get assistance by chatting with Adel- Citadel’s virtual assistant. To do so, visit the website and click on the chat icon. Adel is programmed to help you with general information and instructions. Besides, online banking allows one to log in and send a secure message. Another way to reach out to the Citadel Credit Union customer service team is to communicate via video connect, for which you have to provide your name and email address.

PissedConsumer Club

Contact Information

Citadel Credit Union Website:

Citadel Credit Union Help Center:

Corporate Office Address:

Citadel Credit Union
520 Eagleview Blvd
Exton, Pennsylvania 19341
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30am - 5:00pm

Friday: 8:30am - 6:00pm

Saturday: 9:00am - 1:00pm

More contact details

Summary of Citadel Credit Union Customer Service Calls

14 TOTAL
CALLS
01:46 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citadel Credit Union?

Payments and Charges Question:

  • “Denied charges”
  • “Debit card is froze”
  • “Transaction statement”

Product/ Service Question:

  • “Cash withdrawal”
  • “Problem with car loan acct”

Website/ Application Question:

  • “Application”

Cards Question:

  • “Mac cardvproblem”

Request for Information Question:

  • “Mortgage questions”

Other Question:

  • “*** atm”
  • “New phone”
  • “I can't take money from atm”

Compare Citadel Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Citadel Credit Union? What happened? What can we help you with?
Submit review Don't show this popup