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Contact Citadel Credit Union Customer Service

Citadel Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 666-0191
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Citadel Credit Union Email:

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How to Contact Citadel Credit Union Customer Service?

Most Popular Number:

(800) 666-0191

You can contact Citadel customer service using their toll-free phone number at 1-800-666-0191. This is the only published Citadel phone number customers can reach out to. However, this does not mean that the company provides limited customer service. There are many other ways to connect with the support team without using the Citadel Credit Union phone number. To talk to a live agent over the call, it’s best to contact the team during Citadel Banking hours. If it’s not urgent, fill out the form available on the Contact Us page of citadelbanking.com, and the team will get back to you in two to three working days.

Citadel offers Citadel Credit Union customer service that caters to the different needs of the customers. The Citadel Credit Union support line is available during limited hours. You can contact the service team between 8:00 AM and 6:00 PM EDT, Monday through Friday. On Saturday, the hours are between 9:00 AM and 1:00 PM EDT. This range of Citadel Credit Union hours is applicable for talking to the live agent over the call or chatting with an expert about your problems.

Citadel FCU address is located at Citadel Credit Union 520 Eagleview Blvd Exton, Pennsylvania 19341, United States. This Citadel Credit Union address is the core of the company’s managerial operation and is the primary point for various business functions. It is also the hub for the customer service team, trained to assist customers with any queries or problems. So, no matter your situation, the Citadel Credit Union customer service team is well-equipped to help you. Additionally, you can use this address to mail any documents.

Currently, there is no Citadel 24-hour customer service via which you can communicate with a live agent. But you can always use business hours to talk to the expert. Outside of working hours, get assistance by chatting with Adel- Citadel’s virtual assistant. To do so, visit the website and click on the chat icon. Adel is programmed to help you with general information and instructions. Besides, online banking allows one to log in and send a secure message. Another way to reach out to the Citadel Credit Union customer service team is to communicate via video connect, for which you have to provide your name and email address.

Citadel Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call Citadel Credit Union is 8006660191.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Thursday.

  • People call Citadel Credit Union mainly because of product/ service, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Citadel Credit Union Website:

Citadel Credit Union Help Center:

Corporate Office Address:

Citadel Credit Union
520 Eagleview Blvd
Exton, Pennsylvania 19341
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8:30am - 5:00pm

Friday: 8:30am - 6:00pm

Saturday: 9:00am - 1:00pm

More contact details

Citadel Credit Union Rating Based on 2 Reviews

Rating details

2.8
more details
Customer service
Additional Fees
Value for money
Website

Rating stats

Rating trend

Summary of Citadel Credit Union Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citadel Credit Union?

Product/ Service Question:

  • “Cash withdrawal”
  • “Problem with car loan acct”

Payments and Charges Question:

  • “Transaction statement”
  • “Making payments”

Cards Question:

  • “Mac cardvproblem”

Request for Information Question:

  • “Mortgage questions”

Other Question:

  • “I can't take money from atm”

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