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Contact CIT Group Customer Service

How to Reach a Person at CIT Group

Verified Contact Information

Toll-Free Number:

  • 1-855-462-2652
    Within U.S.
Call Now

Customer Service:

  • 1-888-899-0497
    Finance Customer Service live operator
  • 1-888-204-0799
    Finance Customer Service voice menu system
  • 1-800-253-0157
    Financial Inquiries
  • 1-866-351-5646
    Formerly Mutual of Omaha Bank
  • 1-800-217-6629
    Home loan questions
  • 1-626-535-8964
    Outside U.S. - toll call
  • 1-866-777-0117
    Small Business Solutions
  • 1-212-461-5200

Media:

  • 1-212-771-6008

Customer Service:

contact@cit.com
custserv@cit.com
Other Equipment Finance Customer Service
service@cit.com
Small Business Solutions
gina.proia@cit.com
Send Message

CIT Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CIT Group Phone Number
1 (855) 462-2652
Average Calls duration
24 seconds
Most Popular CIT Group Email Address
contact@cit.com
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, refund and product/ service
View full overview

How to Contact CIT Group Customer Service?

Most Popular Number:

(855) 462-2652
Within U.S.

CIT Group offers multiple phone numbers to cater to various needs of customers worldwide. Firstly, you can dial the toll-free CIT Bank phone number, 1-855-462-2652, if you are calling from the United States. Alternatively, calling from outside the United States, you can contact the CIT Bank customer service team at 1-626-535-8964. Similarly, to get a live call operator, call CIT Group at 1-888-899-0497. For financial inquiries, the designated CIT phone number is 1-800-253-0157. If you have questions about your home loan or require information, the CIT customer service team can be reached at 1-800-217-6629. The availability of multiple CIT Bank phone numbers reflects the company's commitment to delivering unhindered and comprehensive assistance to its valuable customers.

The CIT Group headquarters is in Pasadena, California, 91109-9699, United States. The mentioned CIT Bank headquarters is the central hub for the company's administrative and corporate operations. If you need to contact the CIT Group for corporate inquiries, correspondence, or business-related matters, this address is where you can direct your communication. Customers can mail the mentioned CIT Bank address to P.O. Box 7056 with all the necessary documents for inquiries related to corporate matters. Alternatively, if you are near the CIT Group headquarters, you can also pay an in-person visit.

Another convenient method to contact the CIT customer service team is using their customer care email addresses. The CIT Bank customer service email address for questions and support related to Small Business Solutions is service@cit.com. Similarly, for direct contact with the CIT customer service team, customers can direct their emails to custserv@cit.com. Other than that, the CIT Bank customer service team can assist you at contact@cit.com for general information and communications. While trying to reach out to the CIT Bank customer service team via email, ensure you include all the necessary information on the message so the team can review your message and get back to you with the best solution and answers.

PissedConsumer Club

Contact Information

CIT Group Website:

CIT Group Help Center:

Corporate Office Address:

CIT Bank, N.A.
P.O. Box 7056
Pasadena, California 91109-9699
United States

Other Info (opening hours):

Hours:

Monday through Friday: 9:00 a.m. — 9:00 p.m. (ET)

Saturday: 10:00 a.m. — 6:00 p.m. (ET)

Sunday: Closed

More contact details

Fax:

866-914-1578

Summary of CIT Group Customer Service Calls

15 TOTAL
CALLS
00:24 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CIT Group?

Request for Information Question:

  • “Email from you about my email being changed”
  • “Need to speak to a Live person to look up an address”
  • “Check on my loan”

Refund Question:

  • “Get my refund resolved”

Product/ Service Question:

  • “Set up online access”

Other Question:

  • “Lien on my property”
  • “Need release of lien”
  • “Money Transfer”

About

Related Companies

Indymac Bank, Direct Capital, CIT Bank

Summary

CIT Group, Inc. is a large American commercial and consumer finance company, founded in 1908 in St. Louis, Missouri. The company has its headquarters in New York City, and employs more than 7,300 people in locations throughout North America, Europe, Latin America, and Asia Pacific. CIT's Commercial Finance business offers secured lending, leasing and factoring products including direct loans and leases, operating leases, leveraged and single investor leases, secured revolving lines of credit and term loans, credit protection and more. Commercial Finance also offers investment banking advisory services. CIT's Specialty Finance business consists of home lending, student loans, vendor financing, small business loans, small/mid ticket product leasing and global insurance services. CIT offers a competitive compensation package, comprehensive benefits, and learning and development opportunities.

CIT Group reviews and complaints

CIT Group is ranked 838 out of 5742 in Financial Services category

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