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Contact Cisive Customer Service

How to Reach a Person at Cisive

Verified Contact Information

Toll-Free Number:

  • 1-888-575-9959
Call Now
Send Message

Customer Service:

  • 1-855-881-0716
    Candidate Dispute Hotline
  • 1-866-557-5984
    Employment Screening Services
  • 1-631-862-9300 ext 329
    Executive Intelligence Services

General Info:

  • 1-631-862-9300

Technical Support:

  • 1-877-214-5496
    Technical Help Desk

Complaints/ Feedback:

disputes@carcogroup.com

Customer Service:

disputes@cisive.com
Candidate Dispute Hotline
clientsuccess@cisive.com
Client Success
sales@cisive.com
Employment Screening Services
investigations@cisive.com
Executive Intelligence Services

General Info:

info@cisive.com

Jobs/ Career:

hrasia@cisive.com
Global Positions
cisivepeopleandculture@cisive.com

Legal:

privacypolicy@cisive.com
Privacy Inquiries

Technical Support:

customerservice@cisive.com
Technical Help Desk

How to Contact Cisive?

Most Popular Number:

(888) 575-9959

The Cisive phone number to contact the customer service team is (631) 862-9300. You can also reach the customer care representatives at (888) 575-9959. These helplines can be used to learn about the company’s services and reporting processes. The support agents are also ready to answer questions about background check status or results and provide assistance with employment and education verification. The same phone lines are appropriate for technical issues, account access or login problems, and documentation requests. Employer inquiries regarding workforce screening programs can be discussed over the phone as well. To get in touch with the Data Protection Officer on Privacy Policy concerns, dial (855) 881-0716.

The Cisive contact email for general questions is info@cisive.com. You can use it to inquire about the company’s services, policies, and fees. To file a complaint or share your experience, email them to disputes@cisive.com. The customer care agents will study your comments and appreciate your feedback. You will get a response as soon as the support team studies your case. To get in touch with tech experts, write to customerservice@cisive.com. Alternatively, you can visit the official website to submit your request by completing a contact form. The Sales representatives are ready to answer your questions at sales@cisive.com. Data Protection and Privacy Policy concerns can be sent to privacypolicy@cisive.com.

The Cisive headquarters address is CARCO Group, Inc., 5000 Corporate Court, Suite 203, Holtsville, New York 11742, United States. You can use this address for information requests whenever you have questions about the company or its services. Partnership opportunities and requirements can be discussed via mail as well. The Legal Department is also available at this office for official correspondence and documentation, including notices and requests. The Cisive customer service is ready to deal with your complaints, concerns, and feedback. If you have questions regarding the Privacy Policy or Data Protection, you can send them to the Data Protection Officer at this address.

The Cisive hours of operation are Monday to Friday from 8 a.m. to 10 p.m. and between 9 a.m. and 6 p.m. EST on weekends. Within these hours, you can call the customer care helpline for general information and tech support. You can also try sending a direct message on social media if you prefer communicating online, and the customer relations representative will typically respond within several business hours. If your issue is not time-sensitive, you can email it to customer service or complete a request form on the Contact Us page of the official website whenever it is convenient for you.

To contact Cisive support online, visit the official website and click the Support tab at the top of the homepage. Select the topic of your inquiry on the left and fill out the request form with your contact info and describe your matter in the message box below. To get in touch with the Sales team, click the Speak with Sales button in the upper right corner of the main page and complete the form on the right to book your meeting. To follow or DM customer care on social media, click the preferred platform’s icon in the bottom right corner of the homepage.

PissedConsumer Club

Contact Information

Cisive Website:

Cisive Help Center:

Corporate Office Address:

CARCO Group, Inc.
5000 Corporate Court, Suite 203
Holtsville, New York 11742
United States

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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